Exchage Server 2003 language code page error.

We have a Japanese user who interfaces with web mail at home using the
japanese version of XP and Explorer. When she attempts to reply she is given
an error along the lines of..

The error message is:
“Message cannot be sent because the server doesn’t have this language code
page. Contact the server administrator.”

I checked again, but there is no error number.
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We had a similar problem a few days ago here, which was solved by copying the missing codepage files (*.nls) onto a client, which was not able to show thai or japaneese mails. Within your system folder, you see a lot of nls files, where the number is the codepage. I'm not sure, if this is the issue, but it is a try.

Find out, which codepage the user is using. Try to find the codepage file for this language and see what exchange will say.

Another option may be to force the client to take one of the international codepages, which are on the system by default.

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