Crystal Reports XI Server web tools unavailable
Posted on 2006-04-11
hi all, we just installed CRS XI Server on a windows 2003 server box and cannot get the web apps operational. Using iis/asp.net.
the .net admin launchpad shows page that "You are not authorized to view this page."
the .net info view page is displaying the message: "All of your system's 0 Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again later or contact your administrator to obtain additional licenses." for the default login that is supposed to be available upon install.
the central configuration manager comes up ok, with all services running except one that is stopped - winhttp web proxy auto discovery service, not sure what the problem is there.
i checked the iis permissions for business objects and crystal reports viewers in iis, and settings look correct. not sure what else to look for. i registered the product and used the permanent license provided by business objects. the install didn't present any errors, opened a case with business objects but nobody will respond, after 5 days.
any help would be greatly appreciated. thanks.