i am no super smart tech, nor have I worked as tech support anywhere, but I do know my way around windows a fair bit, have cleaned many viruses and spyware off lately, mostly learning and reading off of sites such as spywareinfo.com and here as well.
I help my friends and family with viruses/spyware/issues... and post on here when I find an issue I just can't fix for some reason...
Well on to the point... I am a power user/entrance level tech I guess, and have been cleaning alot of friends/family/friends of friends computers lately. I am seeing a reoccurance of various spyware and viruses on a few of these, typically reappearing a month or two after I clean them... sometimes the same virus/spyware.
Most of these computers are XP Home or XP Media Center.... Most range from 1500mhz to 2800mhz.. usually celerons/durons/semprons... with 256-512mb ram.. sometimes 1gb. So they can run a few programs if need be. Most do NOT have hardware routers.. despite my suggestions, and are connected via USB to their cable modems. They typically will have Limewire or Bearshare or Emule, One person has Kazaa and does not want to give it up. A few have iPods or other music devices that hook via USB. Almost all have AIM and use it, or their children use it. All use Internet Explorer and Outlook, despite my best advice efforts to move to Firefox/Thunderbird.
So my question is this.... what more can I try in these insecure cases, where I can not simply put Firefox, Thunderbird, Trillian to replace AIM, and a Linksys Router in to help block port attacks?
Are there any products that I can try besides IMSecure for AIM from zonealarm, AVG antivirus(they dont like paying for antivirus usually....but might can convince them), maintaining the windows updates, removing the viruses each time they happen(Vundo and another one were fun to remove)... and feeling like I can't offer them protection because no antivirus or antispyware program I know of, blocks these new threats(some remove it... but few I have found block it).
Just looking for ideas/programs to secure/tighten windows/Internet Explorer/Outlook/AOL instant messanger/Limewire or Emule or Bearshare.... Since they do not want to switch to more secure programs that run those tasks...
I am not sure if they are opening virus infected files, or are visiting comprimised websites, or are getting directly attacked since they dont have a firewall.. or just have XP's firewall...
Prevention and blocking for these programs if there is any, would be very much appreciated... Ideas are also appreciated...
IESpyADs(caused some problems for a few clients.. so removed)
Ewido(rarely I have to install trial to get a trojan out..... but its not free so :( )
Going to Try: