Can't install SP1 for Exchange on a 2003 SBS


I just finished re-installing my whole SBS2003 server. I am now trying to update Exchange with SP1 and I get the following error:

The component " Microsoft Exchange Messaging and Collaboration services" cannot be assigned the action "Update"
-You  must ahve Exchange Server 20023 installed on this machine before installing this Microsoft Exchange Server service pack

Any Ideas why this can be happening?

Exchange was installed with the whole install of SBS 2003.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Can you open exchange?
To determine which version of Microsoft Exchange Server you are running:

 Start Exchange System Manager (Exchange Server 2000 and later) or Exchange Administrator (Exchange Server 5.5 and earlier).
 Click the Servers object for the Administrative Group or Exchange Site to which the server belongs.
The Server Version column lists information for each server in the group.
Note For Exchange Server 2000, the version is 6.0; for Exchange Server 2003, the version is 6.5.
Could it be an upgrade from SBS2000 to 2003 and the Exchange component has been upgraded?
Exchange is packaged differently for SBS.  All the products that SBS comes with, like SQL, Exchange etc. Or very different compared to the full blown products.  The patch is most likely not seeing a certain pre upgrade modules etc. and will not patch.

Look for updates and patches for SBS2003 as a package.
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

I believe it is because you have the SBS version of Exchange installed.

dakeysAuthor Commented:
I had installed it previously prior to the re-install of the O/S and i never had this problem so I know the cd's I have work.
Is there a way to just install the Messaging and Collaboration services?

WhitePhantomIT ProfessionalCommented:
This should guide you through the proper procedure of getting all the right updates in the appropriate order for SBS2003, including the updates for Exchange Server.  I know it got me through it last week!

dakeysAuthor Commented:
Thanks I will try the above and let you know......

I just noticed that the download for these things take about 7 years and a day
WhitePhantomIT ProfessionalCommented:
Yeah, unless you're on 3Mbit or higher, expect it to take all night at least.  Good luck!

Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Intense_Angel... you are entirely wrong about this.  Exchange and SQL are EXACTLY the same as the "full-blown" standard versions.  They do have a few optimizations and pre-configurations that make them work better within the SBS environment, but there are no other differences.  See for more info on this.

dakeys... it sounds as though you didn't follow the proper method to install SBS... which includes installing Exchange during the integrated setup.  What the error message is telling you is that you haven't installed Exchange yet.  You can correct this by running the integrated setup again via Add/Remove Programs > Windows Small Business Server 2003.

On the Components Selection screen you will change EXCHANGE to "Install".  Then finish out the wizard and insert the proper CD when prompted.  You can then install Exchange SP1, however I'd suggest that you do that as part of SBS's complete SP1 installation.  See for info on that.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
dakeysAuthor Commented:
Yup you were right, I ended up re-installing exchange and I was able to get the updates in there w/o a problem

thanks again
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.