Application Error referencing Memory

I'm having some troubles with a networked app.
I receive this error:  CodaOdt.Exe Application Error -
The instruction at "0x5f4012a1" referenced memory at "0x00000004". The memory could not be "read". Click on OK to terminate the program.

anyone have any Ideas what could be causing this and perhaps a possible solution.

Its happening to 2 of my Finance users.

Thanks
nymagAsked:
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Intense_AngelCommented:
your application is not loading into memory correctly.  Did you try uninstalling and reinstalling?  Or if you are running the program executable directly from a netwrok share, check your network for latency issues or packet loss....and lastly have tried terminal services?
nymagAuthor Commented:
The App is installed on the PC.  I've actually tried uninstall/reinstall several times.  

I haven't checked for Packet loss, thanks for the heads up.
noam_dzCommented:
Did you ask the application support for help?
If possible reinstall windows.

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