Services.msc not acting correctly // unable to log into MSN Messenger

Posted on 2006-04-11
Last Modified: 2012-06-27
two problems, and i think they are related.

first, when i do start->run->services.msc, it launches a folder with the address:

z drive is where domain user folders are kept (it is a shared folder on the server, and each user has his/her own folder on it)

to actually access services, i have to do it through control panel.

second, when i try to log into MSN Messenger, i get the error:
"signing in to MSN Messenger failed because the service is temporarily unavailable.  please try again later.  80090006"

i have tried sfc /scannow
i have done a thorough scan for viruses and spyware
the only message in event viewer which seems to be related:
"The description for Event ID ( 4 ) in Source ( (MSN/Windows) Messenger Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 倀礀䀀礆."

msn messenger will work if i download it and install it... but if i log off or reboot, the problem listed above occurs again

any ideas on what is going on and how to fix it?
Question by:zephyr_hex
    LVL 18

    Accepted Solution

    by default the command prompt (and running things from start - run) starts in the home directory usually c:\documents and settings\username but in your case your profile defines that you are homed to z:

    you should issue start - run c:\WINDOWS\system32\services.msc

    maybe you have permissions issues on the home directory restricting MSN messanger from working properly
    LVL 42

    Author Comment

    no permissions were changed.  the account has been setup for well over a year.  just suddenly one day had issues with msn messenger.

    other computers on the domain run services.msc from run without issue.
    i did try c:\services.msc and it launched correctly.

    but something just doesnt seem right...
    i would prefer to not have to do a repair install or anything that drastic, but this problem has been a nag for a good month now.

    any other ideas?
    LVL 23

    Expert Comment

    LVL 42

    Author Comment

    it seems like most of that is referring to windows messenger.  the link you provided led me to this  and i will look into that registry value
    LVL 42

    Author Comment

    i ended up installing Trillian and uninstalling windows messenger
    LVL 18

    Expert Comment


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