Modifying the Exchange 2003 GAL

I have a Windows server 2003 with Exchange 2003. Our company employees need to do many Contact additions and changes per day to our contact list after talking to customers. All Contacts are mail enabled in Active directory. I want several users to be able to edit the GAL when these changes are needed..Is this possible?
pwhiddyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

flyguybobCommented:
Yes, using the Exchange-aware Active Directory Users & Computers and granting them limited rights to OUs that need to be managed OR by implementing NetIQ DRA or another management tool where you can control the access permissions.

Bob
0
pwhiddyAuthor Commented:
i have tried to set up a task pad to allow users to edit these contacts. but no users can open it..only admins. I have delegated control to this OU to the group of users i want to modify.
0
pwhiddyAuthor Commented:
also the exchange tabs do not appear when i run the task pad somewhere other than on the exchange server.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

flyguybobCommented:
What is the task pad?  If you mean Active Directory Users & Computers...
You will have to install the Exchange management tools on the workstation.  That is the way to get the Exchange-aware Active Directory Users & Computers.  There have been a few workarounds published, such as Jim McBee's.
http://mostlyexchange.blogspot.com/2006/03/managing-mailboxes-in-aduc-without.html
0
pwhiddyAuthor Commented:
I created a task pad from the contacts OU I want to manage and then delegated permissions on that OU to this group. I can then email them the .msc. they click on it and it opens right to the contacts OU where they should be able to edit the properties of the contacts inside. Much like a password reset task pad assigned to help desk personnel who can reset passwords but cant modify anything else in AD. It is saying the users cannot open the msc file but I have no restrictions on the domain as such.
0
flyguybobCommented:
Cool deal.  Well, the folks that have the Exchange task pad, as it is called, will have to have the Exchange-aware version of Active Directory users and computers installed.

GALMod was a tool that could be used to modify the GAL in Exchange 5.5 and Exchange 2000.  I have known people who have had some success with it in Exchange 2003.
0
pwhiddyAuthor Commented:
Galmod only lets users modify their own properties. I need something that will allow users I designate to alter all GAL entry properties...Any ideas?
0
flyguybobCommented:
GALmod will let someone with permissions modify other properties.

The two items I mentioned previously are the only ones I know of...
a management tool, such as NetIQ DRA
The Exchange-aware ADUC console.
or...an in-house developed management solution.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.