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05Gulliver

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Saving office files on the network

We currently have a problem with some folders on our network. The folder that we are trying to save office files into is about 7 levels deep in, and has about 66 characters in the folder address.

Each time the user tries to create an office document in it (Powerpoint presentations, word, excel, etc) it creates the file, but it's 0kb, and then it gives us an error saying that the file already exists and that access is denied to it!

I've given the users full access to it, and still no go.

Some specs of the machine are as follows

dual xeon 3ghz, 2gb of ram, dual 1gb network cards, 4 320gb hard drives running in a raid 1+0 array (640gb stripped with 640gb mirroring) with an intel raid controller.

I have run disk check and run defrag on the machine a few times and nothing has helped.

PLEASE HELP! :(
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Irwin Santos
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agalenia

Do you have a public folder in which all the users save everything, or each user saves on a different folder? Because in the second case you could also use folder redirection through group polcy so that all the files will be both on the user's pc and the network. With folder redirection, the user does not save directly on the network. He works on his own pc, but his "my documents" folder synchronizes with the network every time he logs on or out.
Just an idea...
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ASKER

This is a job folder, and as such, is basically a public folder.

The kb's from above are not what is happening with the folder/file. The user has full rights to the folder, but when they make a new file (powerpoint, excel or even word!) and then tries to save it, it creates the file, and then says that the file already exists... but it has 0kb size, you rename it... the same thing occurs.

I will give a shot with moving the folder down a few levels. I believe i tried this before (not 100% sure so i will try it again), and it worked. We recently did chop down a few characters in the whole filing structure but i don't think it has really helped...

I will get back to you guys on the progress of this question.

(BTW the whole synchronization is not a viable option at this point in time. Our servers (while great) will not be able to handle the amount of hammering that this setup would require. Not only processing power and networking power, but the entire storage problem arises aswell.)