Printer Problems

Posted on 2006-04-12
Last Modified: 2010-04-12
I have upgraded my server from server 2000 to windows server 2003 and loaded a HP laserjet printer on there. I used the correct driver but now when users print, certain documents print upside down or backwards. I am not certain what is causing this, in print preview everything looks ok but still does not print correctly. Any suggestions?
Question by:larsrosberg
    LVL 21

    Expert Comment

    What model of printer?
    Which driver? (e.g. postscript, PCL5 or PCL6)
    How is it connected?
    Is it documents from a particular application?
    LVL 2

    Expert Comment

    What OSes are the users using. Make sure you have OS support for those OSes in your printer share.
    LVL 6

    Accepted Solution

    You could try removing the drivers from the users machines and the server then reinstall the latest available for the printer, use the PCL6 if available.  Also do a few test prints on the printer using it's own tests to confirm the printer is working ok.
    LVL 21

    Expert Comment

    also some PCL print drivers have a "rotated print" option.
    LVL 12

    Expert Comment

    sounds like you have the wrong printer driver. like SteveG says - reinstall the latest CORRECT driver for that model printer.

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