Promise Ultra66 PCI with SCSI Raid Controller

Posted on 2006-04-12
Medium Priority
Last Modified: 2010-04-03
Hello experts,

I have an old Dell Poweredge 2400 with a single 40GB SCSI drive running WinAdvancedServer2K.  I am running out of space on that drive.  

I had a Promise Technology Ultra66 PCI card laying around here and found a great deal on a 300GB IDE drive.  So I'm trying to use this in my server.

Unfortunately, I'm an idiot when it comes to SCSI so it's not going easy for me.

I have the following SCSI devices installed (from system info):

Adaptec AIC-7880 PCI SCSI Controller
Dell PERC 2/Si RAID Controller
Promise Technology Inc. Ultra66 IDE Controller
Adaptec AHA-2940U2/U2W PCI SCSI Controller
D347PRT SCSI Controller

The IDE drive has not been formatted.  I attached it to the Ultra66 card right out of the box.

And finally, the symptoms.  

If I attach the IDE drive to one of the two IDE ports on the Ultra66 card, the computer boots as normal and I can see the Promise Technology card listed under SCSI devices in device manager.  Its status is listed as working correctly but I don't see the drive in computer management --> storage.

If I plug the IDE drive into the other IDE port on the Ultra66, I get a message before the OS loads saying something about reducing to Ultra33 because of a 40 pin ribbon cable and then it just goes to a blank screen and the OS doesn't load.

I'm assuming the second scenario is because the PC is trying to load an OS from the IDE drive.

Can you tell me step-by-step what I need to do to get this working (if it's even possible at all)?

Any help will be GREATLY appreciated.

Question by:ttist25
LVL 15

Accepted Solution

f-king earned 2000 total points
ID: 16437561
Does the promise have a rom chip on so that you can access it before windows loads up to configure it ,like the scsi controller would have.
If so you could check if the drive is detected ,Also make sure that any other Ide channels have been disabled in the bios and that you are using an 80-Wire, 40-Pin Ide Cable .

Author Comment

ID: 16438396
Hello f-king.  Thanks for the response.

Although the boot screens show that the Promise is either loading it's BIOS or not (depending on which IDE port the drive is connected to), there is no key sequence listed (like CTRL-A as is the case with the other SCSI devices) to configure it.

It either loads and then the PC screen goes blank, or it states that it isn't loading the BIOS.

I'm going to try an 80 wire cable.  The drive came with a 40 wire.  I'll let you know if that makes a difference.

Also, I have changed the jumpers on my drive to limit it to 32GB.  I did this because it looks like the Ultra66 may not support a 300GB drive.


Author Comment

ID: 16439397
I added the 80 wire IDE cable to no avail.
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

LVL 44

Expert Comment

ID: 16442771
OK, back to scratch.  The boot sequence is determined in the BIOS, not the SCSI controller.  So you can go into BIOS and decide to boot from IDE or SCSI, and IF SCSI, then the SCSI BIOS determine how to boot.  Starter -- clone the boot OS from the SCSI to the IDE drive.  You should be able to boot from either disk array if need be.  If you copy SCSI setup to IDE and not boot, first set boot device in BIOS as IDE, then insert windows CD, and boot from it, then recovery console, then Fixboot C: -- assuming IDE is boot.

When you get system to bot from either SCSI or IDE, now you inderstand how BIOS settings are crucial.  Once you get system to boot from either SCSI or IDE depending on BIOS settings, what more is problem?
LVL 15

Expert Comment

ID: 16444302
Didn´t the promise come with a bootable diskette or cd to configure it ?
LVL 15

Expert Comment

ID: 16444379
Also got to the promise website and download the latest bios for the card


Select ultra66 and then bios and download the file then follow instructions ,it could fix that drive limit problem if it´s the case.
LVL 30

Expert Comment

ID: 16447069
Promise Technology Inc. Ultra66 IDE Controller + 300 gig drive = not usable

The 66 Ultra supports up to 137 gigs,you need the TX 133 to see the 300.

Author Comment

ID: 16462567
I downloaded and installed the BIOS for the Ultra66.  Now I get fatal kernel errors from my other controller cards.

I gave up and took a bat to the poweredge ala office space.

I put together another server sans SCSI from the mountains of junk in my attic.

f-king gets an A for effort.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is an update and follow-up of my previous article:   Storage 101: common concepts in the IT enterprise storage This time, I expand on more frequently used storage concepts.
The question appears often enough, how do I transfer my data from my old server to the new server while preserving file shares, share permissions, and NTFS permisions.  Here are my tips for handling such a transfer.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Suggested Courses
Course of the Month13 days, 20 hours left to enroll

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question