?
Solved

WordPerfect 11 Macro locks-up (crashes) after updates are applied

Posted on 2006-04-12
10
Medium Priority
?
376 Views
Last Modified: 2013-11-22
It's a very simple macro. It opens a .frm (simple memo) with the merge command and walks through adding information to the memo. The macro worked before we updated WP11. I tried re-recording the macro and it worked when I played it. Next I exited WP11 and relaunched WP11. Tried to play the macro again. It goes through the first steps of allowing entries into the form, but crashes (locks-up WP11 or generates a WP11 Recovery Manager screen) when it tries to merge the information into a new document.

Here is the macro:

Application (WordPerfect; "WordPerfect"; Default!; "EN")
FileOpen (Filename: "P:\pgmemo.frm")
MergePageBreak (State: On!)
MergeRepeat (NumberToRepeat: 1)
MergeBlankField (State: Remove!)
MergeCodesDisplayRun (Display: Hide!)
MergeRun (FormFileType: Current!; DataFileType: NoData!; OutputFileType: ToNewDoc!)

The last line is the one that crashes.

Thank you,

Jeff Forville
0
Comment
Question by:jforville
  • 4
  • 4
9 Comments
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16437063
Are you running the latest updated version of WordPerfect: Service packs are on Corel's website.  

Try copying and pasting the FRM document to a brand new document.  There could be some difference in the structure of the document templates between versions of WordPerfect.  Try recreating the FRM document - which presumably has Merge codes in it - there might be some idiosyncracy with the codes that make up the Merge Codes between versions of WordPerfect.  Just delete each Merge Code and re-insert it should be sufficient.
0
 

Author Comment

by:jforville
ID: 16438139
Moorhouselondon:

Thank you for your assistance.  Using the latest version (Updates and service packs) of WordPerfect is what initially caused the problem.  I tried your suggestion and the problem still exists.  The only merge code is KEYBOARD.

Jeff
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16438264
What printer is being used?  Try defining a HP LaserJet 4 or similar (which has a well behaved printer driver), and temporarily set this to be the default printer.  Go into the FRM document, set this to use this printer and resave the document.

Now try running the macro again.

If the problem clears then the printer driver you have been using needs to be updated.  

Having run this test, don't forget to delete the temporary printer driver.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Author Comment

by:jforville
ID: 16438814
moorhouselondon,

Again, thank you for your response.  That also did not work.  The default is a HP4050.  There are many users who are using this macro and are connected to a number of different printers, and all are having the same exact problem.

Jeff Forville
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16439426
Try reducing the lines in the Macro:-

(1) Get rid of FileOpen and do the opening in the MergeRun (use FormFileType: FormFile, and specify "P:\pgmemo.frm" as the FormFile.
(2) Get rid of MergeRepeat.

Then if there's no change experiment with:-

(3) Try setting the OutputFileType as ToFile
(4) Get rid of MergePageBreak and MergeCodesDisplayRun

Let us know how you get on
0
 

Author Comment

by:jforville
ID: 16440107
moorhouselondon,

No good. It's wack!

Thanks.  Jeff
0
 
LVL 31

Expert Comment

by:moorhouselondon
ID: 16440354
OK Last possibility.  Move:-

P:\pgmemo.frm

to somewhere on the C drive which has unrestricted user rights.  WordPerfect can be a bit particular about network drives sometimes...
0
 

Author Comment

by:jforville
ID: 16441623
Moorhouselondon,

That was one of my first moves.  Again, it worked find until I applied the latest updates.  Turns out that may be the only solution - reinstall and don't apply updates.

Thanks for your help.

Jeff
0
 

Accepted Solution

by:
GranMod earned 0 total points
ID: 16727704
PAQed with points refunded (500)

GranMod
Community Support Moderator
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
I came across an unsolved Outlook issue and here is my solution.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question