asked on

Jumbled charecters on Veritas DLO documents

I've recently upgraded my backup server to a newer machine. We are using Veritas 9.1, and Windows 2003 server R2. All of the workstations are XP, and the backups are scheduled, and set to backup when a user logs off.
The problem is that the file sizes of backed up documents has decreased, and the documents themselves are nothing but a jumble of letters. I've tried opening the documents with Word, Wordpad, and Open Office.

Any help would be much appreciated,
Thanks

David_Fong

Do you mean you've restored the backed up documents to a different location and they are a different size or are you trying to read the compressed backup files themselves?

pepadmin

ASKER

When the DLO runs it copies files to a seperate network drive. These files are not compressed when they are backed up. The files should be readable from the backup location. Instead of having a readable .xls or .doc, I get gobbledygook (technical term).

ASKER CERTIFIED SOLUTION

David_Fong

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

pepadmin

ASKER

Before we migrated to the new server the files were plainly visable, and could be opened and read. As a matter of fact, I'm looking at the old machine right now, and am able to open the files from previous backups. Basically, I used to be able to map to the storage location and drag and drop from folder A to folder B.

pepadmin

ASKER

It turns out the encryption was on. I am able to restore the files fine, so I'll leave it on.
Thanks David.