• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 176
  • Last Modified:

Why when I delete one item from my inbox do multiple items get deleted?

I have two users in my network that when they highlight one or two items to be deleted, others get deleted as well?
0
MariaJoyal
Asked:
MariaJoyal
  • 2
1 Solution
 
war1Commented:
Greetings, MariaJoyal !

If the emails are hooked together in a thread, when you delete one email in thread, the whole thread gets deleted.  Disable the thread view.  Go to View > Arrange By Conversation

Best wishes!
0
 
MariaJoyalAuthor Commented:
Good point.  I'll see if the complaint continues!
0
 
mark-waCommented:
Those users are probably double clicking.  Tell them that they only need to single click buttons and menues.

Mark
0
 
mark-waCommented:
Hi MariaJoyal,

Thanks for accepting my answer.  I have had that happen to me quite a few times and it took me standing over them for a while to figure out what they were doing.  Thanks again.

Mark
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now