Why when I delete one item from my inbox do multiple items get deleted?

I have two users in my network that when they highlight one or two items to be deleted, others get deleted as well?
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Greetings, MariaJoyal !

If the emails are hooked together in a thread, when you delete one email in thread, the whole thread gets deleted.  Disable the thread view.  Go to View > Arrange By Conversation

Best wishes!
MariaJoyalAuthor Commented:
Good point.  I'll see if the complaint continues!
Those users are probably double clicking.  Tell them that they only need to single click buttons and menues.


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Hi MariaJoyal,

Thanks for accepting my answer.  I have had that happen to me quite a few times and it took me standing over them for a while to figure out what they were doing.  Thanks again.

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