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CABLE INTERNET NOT WORKING

Posted on 2006-04-12
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Last Modified: 2013-12-14
I reinstalled a compaq presario laptop with windows xp home, there is a cable interent that is working on another laptop, right after reinstalling windows xp home I unplug the cable from the other laptop and inserted it on the compag laptop but the internet is not working I check the local area connection status window and there are some sent but no bytes received can anyone help me
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Question by:ABELRAVELO
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Ashley Bryant earned 1800 total points
ID: 16438474
This really doesn't belong in Web Development, BUT...

Most cable modems remember what the last computer they were plugged into was.  Unplug your cable modem, wait 10 seconds and plug it back in.

After the modem is done rebooting:  Click on Start -> Run and type "ipconfig /renew" but without the quotes.
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by:Ashley Bryant
ID: 16438629
By unplug the cable modem, I mean unplug power to the cable modem.  Not unplug it from the computer.
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by:ABELRAVELO
ID: 16438747
I will try this when I get the chance I will also aprove it when completed thanks alot for your help where should I have put this question? Thanks a lot for your help
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by:Ashley Bryant
ID: 16438815
Honestly...I don't know where exactly this would have fallen, but it's definitely not web development ;)

Glad I could help just the same.
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by:Ashley Bryant
ID: 16438827
There's actually a section just for Cable modems :)

http://www.experts-exchange.com/Networking/Broadband/DSL_Cable/
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by:Craig_200X
ID: 16439620
give us setup info.. like the modem is plugged direct in the pc or plugged into a router, etc..

have you tried powercycling the router / devices? first powercycle modem - wait for 2 minutes then powercycle router then reboot pc.... this is usually good first thing to do (usually only the router is required... but all devices sometimes helps.)
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by:Ashley Bryant
ID: 16439756
Come on now...this is my sandbox ;)

More than likely his cable modem provider is like mine in that the modem will only assign an IP to one MAC address at a time and he just needs a modem reset.
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by:Craig_200X
ID: 16439953
Ash, that could very well be..  there are a few different types of ISP configs... there is also straight dhcp and pppoe.
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