NetMail on Linux not starting

I'm running NetMail on a SUSE 8 Enterprise server. The server was restarted last night, and now NetMail will not run.

NetMail is the version that came with NNLS, I don't recall the exact version number.  

Here is the results of the load attempt:
---------------------------------------------------

GSUSE:~ # /etc/init.d/novell-netmail start
Starting NetMail:
GSUSE:~ # Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.

IMS: Loading NetMail Agents for server \GENTREE\Internet Services\Gsuse Messagin
g Server.
IMS: Loading agents.
Starting: /opt/novell/netmail/bin/nmdmc
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
NMDMC: SSL management thread done.
NMDMC: Closing server sockets
NMDMC: Shutting down 0 client threads
NMDMC: Management thread done.
Starting: /opt/novell/netmail/bin/nmapd
Starting: /opt/novell/netmail/bin/smtpd
Starting: /opt/novell/netmail/bin/capd
Starting: /opt/novell/netmail/bin/calagent
Starting: /opt/novell/netmail/bin/modwebd
Starting: /opt/novell/netmail/bin/gkeeper
Starting: /opt/novell/netmail/bin/mailprox
Starting: /opt/novell/netmail/bin/pop3d
Starting: /opt/novell/netmail/bin/imapd
Starting: /opt/novell/netmail/bin/forward
Starting: /opt/novell/netmail/bin/antispam
Starting: /opt/novell/netmail/bin/msgldap

IMS: NetMail agents loaded.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
Nsure Audit Platform Agent: Using primary Secure Log Server 127.0.0.1.
ANTISPAM: No Hosts blocked; unloading
NMAPD: Verifying queue integrity, quick mode.
NMAPD: Queue integrity check complete, now cleaning irrelevant entries.
NMAPD: Queue integrity check complete, starting Queue Monitor [0].
NMAPD: Config monitor thread done.
NMAPD: Load monitor thread done.
NMAPD: Disk monitor thread done.
NMAPD: Message Queue monitor done.
NMAPD: Shutting down 0 client threads
NMAPD: Writing queue agent list
NMAPD: Closing queue database
NMAPD: Shutdown complete

GSUSE:~ #
--------------------------------------------------

Is there a more detailed log somewhere?

Mail is down, so if anyone has any ideas, that would be GREAT!
Thanks in advance,
Ted
LVL 2
bereanbsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ShineOnCommented:
Are all of the other agents still running?  Is the process for nmapd still running?  Have you tried restarting the nmapd component, by doing a "kilall -9 nmapd" command?  It's supposed to re-launch itself...

I don't know if nsure audit logs anything of use for you - I don't know that much about it to be honest.

Are these entries you posted from /var/log/messages?
0
ShineOnCommented:
Oops, miskeyed "killall."
0
bereanbsAuthor Commented:
No, the log that I posted was from the terminal when I attempted to start NetMail.

It looks to me like everything that starts loading then unloads. I have manually stopped the services and tried restarting them with the novell-netmail script.

/var/log/messages did not have anything relevant - it was all old stuff.

0
ShineOnCommented:
I only see a shutdown message from NMAPD.  Did you check top / KDE system Guard to make sure none of the pieces were there?

Did you check the other entries in var/log to see if there was a log file other than messages that might have the NetMail logging?
0
bereanbsAuthor Commented:
This is resolved. I was finally able to get permission to restart the server, and that seemed to resolve the issue. SO, in the end, I have no idea why NetMail went out to lunch in the first place. I also opened a Novell incident, but they didn't really find anything wrong either. There is some strange WebAdmin issue, but I don't think this has anything to do with why NetMail wasn't working. I am continuing to work with Novell on that issue, so this can be closed.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Novell Netware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.