Cisco CME question: transferring calls to outside lines
Posted on 2006-04-12
Does Cisco CallManager Express support call transfering/conferencing to outside lines (eg hitting transfer and then dialing 9 + area code + number). I know that this works with CCM but I wasn't sure about Express.
In case it matters, the router in question is a 2811 and all external phone lines are handled with a PRI. I am getting reports from some users that they get a fast busy when they dial 9 after hitting transfer, and I wanted to find out if CME supported this functionality. I do have a dial-peer in place to handle outside phone calls that is currently functional.