Setting up Outlook 2003 to leave a copy of a mail on Exchange Server
Posted on 2006-04-12
A user had problems with his laptop and Outlook 2003 stopped working. I reinstalled Outlook, and setup his exchange server account. When I was finishing the setup, a message poped-up telling me that mails were set to be downloaded to his computer and that if I wanted to keep a copy on the server I should change the settings.
I have looked around, but haven't found how to do so.
Now his Outlook has all his mails, but when accessing via OWA the folders are empty.
He also has two inboxes (and two of all the other default folders) in Outlook. The set that seems to be the older one, shows other folders that do appear in OWA with their correct content, but moving anything from the new folders to the old ones, doesn't replicate with OWA.
Outlook doesn't show the "all folders are up to date" or Connected Outlook icon on the botom right.
How do I fix this?