OnWallSt
asked on
Outlook 2003 Error 0x80042109
My e-mail has worked properly for sometime. Today it started to not let me send large files. Then I can't send at all. I deleted my propile and created a new one. I have multiple vendors and I get the same error with all. I can receive all e-mails. It does not work in the test mode either. I change my outserver from 25 to 586 as another post recommended this did nothing. I changed it back. I can ping smtp.domainname.com in the cmd. I have Pcillin 2006. I have disabled it and removed it and seems to have not changed the problem. I have used the repair feature in Outlook. I also used GoBack and it did nothing. Very frustrated at this time. Please help. I have checked all my spyware and I have none on this computer. Here is the error:
Task 'mail.domainname.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' No one has been able to solve this problem. This is a hard question.
Task 'mail.domainname.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' No one has been able to solve this problem. This is a hard question.
ASKER
I have checked everything. The address are correct. Yes I can type in the address of the mail server and it sends. I can also ping it. No to dns. It is network solutions.
Greetings, OnWallSt !
Did anything change between the last time Outlook was able to send and when it does not send? Reverse the change. Perform a system restore.
Check with your ISP Tech Support and see if there is a problem with sending. Ask for a Tier 1 tech person.
Best wishes!
Did anything change between the last time Outlook was able to send and when it does not send? Reverse the change. Perform a system restore.
Check with your ISP Tech Support and see if there is a problem with sending. Ask for a Tier 1 tech person.
Best wishes!
ASKER
I am setting up outlook Express now and see if I get the same error.
OnWallSt,
See this troubleshooter for the sending error. Follow the steps one by one.
http://support.microsoft.com/?kbid=813514
See this troubleshooter for the sending error. Follow the steps one by one.
http://support.microsoft.com/?kbid=813514
ASKER
Greeting to you war1,
No on the last time Outlook. I have since remove Trend Mirco Pc illin and reinstalled and removed AOL 9.90 since I never use it anymore. I was able to send earlier today. I did do a system restore, but as you know system restore will not fix all problems with outlook. I did twoi system restore to make sure I went back far enough. The only thing I may have not done correctly is when I deleted my profile I did not do the repair feature in outlook. I started outlook and created a new profile and then did the repair. I even tried another broadband connection to see if that was the problem.
No on the last time Outlook. I have since remove Trend Mirco Pc illin and reinstalled and removed AOL 9.90 since I never use it anymore. I was able to send earlier today. I did do a system restore, but as you know system restore will not fix all problems with outlook. I did twoi system restore to make sure I went back far enough. The only thing I may have not done correctly is when I deleted my profile I did not do the repair feature in outlook. I started outlook and created a new profile and then did the repair. I even tried another broadband connection to see if that was the problem.
ASKER
OnWallSt,
See this troubleshooter for the sending error. Follow the steps one by one.
http://support.microsoft.com/?kbid=813514
I did do it. However, I just updated Outlook Express to the recent patch so I am doing it again.
OnWallSt,
> Yes I can type in the address of the mail server and it sends. I can
> also ping it.
This indicates that whatever name resolver you are using does not have your ip address listed for your common name, sounds like a isp problem, likely,
Bob
> Yes I can type in the address of the mail server and it sends. I can
> also ping it.
This indicates that whatever name resolver you are using does not have your ip address listed for your common name, sounds like a isp problem, likely,
Bob
ASKER
The connection to the server has failed. Account: 'mail.XXXX.com', Server: 'smtp.XXXXX.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
This is the outlook express error I get. Different than the Outlook 2003 error.
This is the outlook express error I get. Different than the Outlook 2003 error.
OnWallSt,
1. The problem does not seem to be Outlook related, as it occurs both for Outlook and Outlook Express. You disabled the antivirus. Did you temporarily disable the firewall?
2. When you try alternate SMTP port, you posted 586. Try alternate SMTP port 587.
3. Did the problem started with you removed AOL? In removing AOL, you may have broken the connection. Run this script to fix your connection
http://downloads.subratam.org/WinsockFix.zip
1. The problem does not seem to be Outlook related, as it occurs both for Outlook and Outlook Express. You disabled the antivirus. Did you temporarily disable the firewall?
2. When you try alternate SMTP port, you posted 586. Try alternate SMTP port 587.
3. Did the problem started with you removed AOL? In removing AOL, you may have broken the connection. Run this script to fix your connection
http://downloads.subratam.org/WinsockFix.zip
ASKER
I ran the program. Very quick program. I am still getting the same errors. I am going to download MS Defender Anti-spyware and run it.
ASKER
I just tried 587 and got the same results. I wish you I could award you guys 10,000 points for this questions. When I google the error I appear to get many of the same questions and the answer is never showed.
ASKER
Yes on the firewall. However, I enabled the firewall after a half hour or so when I re-installed trend Mirco Pcillian since it did not do anything.
Since you have multiple isp's, were you using their mail servers to send out emails or are you using the settings provided by your mail hosting company for the outgoing server? Please check.
ASKER
I am using mail settings of the mail hosting company network soltuions. I ran windows defender beta and found no spyware problems.
OnWallSt, what did your ISP say when you call them that you cannot send?
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Hi OnWallSt,
Thank you for accepting my answer. Can you let me know what the MTU setting is that you ended up using (what number)? I just want to be sure it didn't end up being a really low number, for that will indicate bad hardware. Please let me know. Thanks OnWallSt.
Mark
Thank you for accepting my answer. Can you let me know what the MTU setting is that you ended up using (what number)? I just want to be sure it didn't end up being a really low number, for that will indicate bad hardware. Please let me know. Thanks OnWallSt.
Mark
Almost has to be an address problem. Can you type in the ip of the mail server and send, and can you ping it? Are you or is your isp using a dns server?
Bob