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Explorer.exe problem

Hi, I have an Acer Aspire 1350 with a 20G hard disk and an AMD Athlon processor XP-M running at 1.7 Mhz.  The memory has been increased by 512M from the original 256M.

I'm having a small problem with my Explorer.exe.  Most of the time the computer works okay although it is loaded with many applications.  But sometimes - quite a few times in fact - it seems to freeze my working on the computer.  The mouse is rendered useless and when I click on an application it does not start at all.  I have discovered that clicking on the Task Manager works, and so I delete the explorer.exe process in it and then rerun it from the same Manager.  This clears the screen and when everything comes back I can take over again and the applications open up normally.  As you may understand this is a small problem because doing this operation is faster then having to shut down and restart the computer every time.  But I would like to know why this is happening?  Is it becuse I have too many applications, or is it a question of conflicts which has to be resolved?  Is it possible to solve this problem? Any ideas?
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raycam48
Asked:
raycam48
1 Solution
 
CallandorCommented:
Your laptop may actually be overheating, which is a common thing that causes lockups when it happens.  Shutting down processes reduces the cpu workload and allows it to cool.  Blow out the vents and if necessary, clean and reapply the thermal paste for the heatsink.
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baconyiCommented:
if its not a heat issue, another problem is obviously corrupt software which you can do a repair install of windows which does not delete any files or program on your computer.  this pretty much reinstalls windows aside from some files and most of the time fixes any software (windows) problems.

if you want to know the procedure for the repair install let me know
Billy
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raycam48Author Commented:
I would appreciate if you could give me how to do a repair install.  But I do not want to format the HD.
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baconyiCommented:
boot from your windows cd
hit enter to install (not r for console)
then f8 to agree, then it will search for previously installed windows
"IF" it finds it (which it should) then it will give you the option to hit R to do a repair install which will not erase anything on your computer
you will need the product key and i think reactivate windows after installation but all your files and programs will still be there

if for some reason if does not find your windows and doesnt give you the R for repair install then quit out and dont continue or else it will erase everything.
good luck
Billy
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rindiCommented:
You probably have too many apps or some malware active. Download the latest version of HijackThis

http://www.hijackthis.de/downloads

run it and save the log. Paste the log to the following website

http://www.hijackthis.de/en

Follow the following exactly:

At the bottom of the page you'll see a "ANALYZE" button. Click it and you will have an analysis of your log. Now a new button, "SAVE ANALYSIS" will show up at the bottom. Your analyzed log will be saved to a page on that homepage, of which you can post the URL here. I should then be able to see if there is any software causing problems.
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raycam48Author Commented:
Thanks to all!
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