We are attempting to create a shareable training environment on a remote machine. Where the trainer (an outside contractor) will have one-on-one sessions (over the phone) with an individual remotely connected to the trainers machine viewing what the trainer is doing, while talking on the phone.
Our situation: RealVNC is installed on the trainers remote XP Pro (possibly Home or an upgraded Home installation, it is unclear at this point) PC which, theoretically, should work, but whenever we connect via VNC the user logged in at the remote system gets booted out to the login screen. Through VNC we can control the machine, as expected, though the local user is unable to see the session. When the trainer attempts local login VNC gets disconnected. Oddly enough, VNC seems to be acting like a Terminal Services client. I think the remote unit is often used to connect to other networks using RealVNC or Remote Desktop Connections.
Now, not that I am not interested in other possible configuration, please understand that the remote machine is out of our control, for the most part. The latest version of RealVNC was already installed on it. All I really need is possible solutions to this scenario, as the owner of the remote system is resistant to any change that is not absolutely necessary. If this scenario cannot be solved, then I might need other options.
We are not terribly familiar with Microsoft NetMeeting but understand that it might suffice as a possible alternative to the above. Any opinions or caveats regarding NetMeeting are welcome.