Photoshop 7.01 .eps problem

I have some users that are exporting Macintosh .eps files from Freehand MX v. 11.0 Build 416.  When they try to open the .eps in Photoshop 7.0.1, they just get a blank palette.  All machines are running OS 10.3.9, Photoshop 7.0.1 and Freehand MX 11 Build 416.  I do have one machine that can open them, but the other 4 machines cannot.  Is there a preferences setting somewhere that needs to be changed?

Thanks,

Jeremy

LVL 3
JeremywAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

walkerkeCommented:
Freehand MX is a real dog. Macromedia pulled the plug on the product as soon as they started talking to Adobe about the merger and the product wasn't finished. It has significant problems with fonts in printing and exporting to EPS. I would suggest exporting the file to JPEG and let Freehand do the rasterization. You can click the setup button before saving the JPEG and select a resolution and compression quality.
BongSooCommented:
<<Freehand MX>>

Was it ever not inferior to Illustrator? Not in my recollection... FWIW

BongSoo
JeremywAuthor Commented:
I talked to our artists about walkerke's suggestion and they said that they had tried that before and it didn't work for them.

OWASP Proactive Controls

Learn the most important control and control categories that every architect and developer should include in their projects.

walkerkeCommented:
I have used it in several situations and it worked OK. Perhaps their situation is different. They could also export the document as a PDF and open the PDF in Photoshop.

Do they have access to a newer version of Photoshop? That could be the issue with the EPS. Which kind of EPS are they exporting as, Macintosh EPS? They could also try Generic EPS, MS-DOS EPS, or Photoshop 3 EPS. (I wouldn't try QuarkXPress EPS.) Try deselecting "Include Freehand document" to see if that makes a difference.

And, finally, Freehand MX has the ability to export as Photoshop 5. Surely that would look right when opened in Photoshop.
walkerkeCommented:
BTW, there were two patches released for Freehand MX, the latest in Feb '04 which made the version 11.0.2 (I think the build was 96). These patches did fix a few of the problems but left a great many problems unresolved. I have been unable to find any release notes, but I seem to recall some issues with EPS export were among those resolved.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JeremywAuthor Commented:
Thanks.  I will update their versions and see if that takes care of it.  
walkerkeCommented:
I'd like my efforts to be recognized in that disposition.
JeremywAuthor Commented:
The suggestions above did not take care of the problem they were having.  But, I will give walkerke the points for the suggestions.

Thanks
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Software

From novice to tech pro — start learning today.