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maharlika

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Turn off user profiles

On Windows 2000 PC, I'm having problems installing software upgrade, get error message, "Error 1402: (key name). Verify that you have sufficient access to that key, or contact your support personnel."  This happens even when I log in as admin.
Software vendor says to turn off user profiles before running setup.  How do I do that?
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star_trek

On the Start menu, point to Settings, and click Control Panel. Double-click the Passwords icon.
Click the User Profiles tab. Click All users of this computer use the same preferences and desktop settings. Click ok
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ASKER

?? There's no "passwords" icon in control panel, but there is a "users and passwords" icon.  It does not have a User profile tab or any option to change anything about user profiles.
I am sorry for the confusion, the solution above works only for win95, 98 and ME where the user profiles can be turned off.
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star_trek

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That sounds good. I'll try it and let you know what happens.