Backup Exec 10.X - Printers not showing up in list of target printers when adding a new printer recipient.
Posted on 2006-04-13
Backup Exec 10.1 - Printers not showing up in list of target printers when adding a new printer recipient.
Actually, that is not entirely true. It displays only the "Microsoft Office Document Image Writer" printer however a test to it will not bring up the 'Save File' window. I also tried to redirect that "printer" to print to a different port (to a network printer) as well as change the driver to that same network printer - all to no avail.
I have scoured the net trying to resolve my issue with no success. Stopping and starting the BE services did not work and restarting the server did not work. I even restarted the spooler service just for kicks.
I also set up a local (LPT1) printer and did a 'net use' to a shared printer on the same server to no avail. There are no physical 'LPT' ports available on this server.
Does anyone have a workaround for this issue? I guess I am fortunate in that my mail recipients function correctly, as a lot of people had issues with both. These problems started after the upgrade to 10d.