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Installing MS CRM 3.0 Outlook Add-in on a Terminal server

Running Windows 2003 Standard as my terminal server, CRM 3.0 is running on another server which is 2003 SBS.

CRM over the web works fine.

I am trying to get the Outlook CRM Add-in to work for each user that logs into the TS

I have followed MS guidelines here http://www.microsoft.com/downloads/details.aspx?FamilyID=cbad1af7-8fde-40f2-8df5-935a363f87d9&DisplayLang=en

I am able to only get the Add-in to work for the administrator (the user who i actually install the full program)

I have modified terminstall.cmd as it should be.

However, the install log shows the following for each user that I try to setup using the terminstall.cmd

============== Starting CRM For Outlook TS Configurator Thu 04/06/2006  04:06 PM ==================
Microsoft CRM 3.0 Client for Outlook is already installed
============== Ending CRM For Outlook TS Configurator Thu 04/06/2006  04:06 PM ==================

I have been unable to get past this point.

Any ideas?



Avatar of Jeffrey Kane - TechSoEasy
Jeffrey Kane - TechSoEasy
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Hi Biziteks,

You are logging on as a user to get the client to install for that particular user?  (having added the install to their login script?)

Have these users logged onto this Terminal Server before and have they Opened Outlook at least once?

Jeff
TechSoEasy
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Biziteks

ASKER

Yes, I am logging onto to that indivual user w/ the install script added

And yes they have logged into Outlook at least once.
Generally when you add a program to a Terminal Server it requires you to do so through Control Panel/add-remove programs.  Since I haven't installed the Outlook Client on a Terminal Server yet, I'd ask if that happened?  If not, you should uninstall it and reinstall via that method.

Jeff
TechSoEasy
I installed Outlook Add-In in Install Mode which is what your referring to
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Jeffrey Kane - TechSoEasy
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