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Upgraded from Outlook 2000 to Outlook 2003 and can't send web pages or forward attachments now

Posted on 2006-04-13
Medium Priority
Last Modified: 2011-09-20
I have a client that I recently upgraded from Outlook 2000 to Outlook 2003.  They used to be able to do the following:

1) From Internet explorer, select file/send/web page, and the web page would be sent inline with the email message so the email message body was the web page. Now when they do this, it looks okay when you send it, but the recipient recieves a blank email.  On the same machine, I changed the default email to Outlook Express, and the send page works fine.  Is this a setting issues?  A service patch issue, or something else?

2) When forwarding a message with attachments, the attachments are being stripped out.  I haven't been able to duplicate this behavior, but the client assures me that it is happening.  Any ideas?

Best Wishes,

Jeffery Smith
Question by:Jeffesmi
  • 2
LVL 76

Accepted Solution

David Lee earned 1000 total points
ID: 16452658
Greetings, Jeffesmi.

1.  Have a look at this MSKB article: http://support.microsoft.com/kb/197092/en-us  After following these instructions you may still encounter some pages that won't send.  I've yet to discover why this works with some pages, and not with others.

2.  Outlook does strip attachments if they are prohibited file types.  Files in that category are all executables, script files, Access databases, etc.  


Author Comment

ID: 16780033
Sorry, I lost track of this question.  I haven't checked out Blue Devil's suggestion yet, but it looks promising.  Sorry.  I'm adding 50 points as a thank you for being patient.

Best Wishes,

Jeffery Smith
LVL 76

Expert Comment

by:David Lee
ID: 16780363
No problem, Jeff.  I appreciate your generousness.

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