dmdodge
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Hp T45xi installation problems with docking station and Windows XP Professional
I have a client who wants to continue to use her(older) HP T45xi multifunction (printer/scanner/copier/fa
I downloaded the software driver for the T45xi from the HP site and followed the installation instructions----with the exception of the ECP port enabled requirement, because the docking station has the port, not the laptop.
The printer installed and works, but with one annoyance: At power up, Windows XP starts the "Found new hardware" wizard for the printer every time and the HP Printer configuration software runs every time. Ideas about how to stop this?
I took the HP configuration software shortcut out of the startup folder for all users (per HP's technical support tip), but that, of course, doesn't affect the XP "Found new hardware" wizard.
I downloaded the software driver for the T45xi from the HP site and followed the installation instructions----with the exception of the ECP port enabled requirement, because the docking station has the port, not the laptop.
The printer installed and works, but with one annoyance: At power up, Windows XP starts the "Found new hardware" wizard for the printer every time and the HP Printer configuration software runs every time. Ideas about how to stop this?
I took the HP configuration software shortcut out of the startup folder for all users (per HP's technical support tip), but that, of course, doesn't affect the XP "Found new hardware" wizard.
ASKER
Thanks for this. Looks like the Accepted Answer on the Experts Exchange post and your first supplied link are the same solution. I'll try this on the client's system and let you know the outcome.
ASKER
Tried this, indeed found the "unknown device" under Imaging devices in Device Manager, disabled it and still got "Found New Hardware " at boot up.
I decided to uninstall the printer completely and start from the beginning. This time during the install I paid excruciating attention and noted that the "Found new hardware" wizard during the installation ran 3 times--once for the printer, once for the scanner, once for the fax. On the initial installation I must have canceled one of the wizards inadvertantly which is why XP kept trying to finish the installation every time the machine booted up. So, I shot myself in the foot.
How do I close this?
I decided to uninstall the printer completely and start from the beginning. This time during the install I paid excruciating attention and noted that the "Found new hardware" wizard during the installation ran 3 times--once for the printer, once for the scanner, once for the fax. On the initial installation I must have canceled one of the wizards inadvertantly which is why XP kept trying to finish the installation every time the machine booted up. So, I shot myself in the foot.
How do I close this?
you can ask for a refund of points, or distribute points to your liking :
https://www.experts-exchange.com/help.jsp#hs5
https://www.experts-exchange.com/help.jsp#hs5
no problem
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http://aaron-rowe.co.uk/blog/2006/02/new-hardware-found-wizard-appears-on.html
https://www.experts-exchange.com/questions/20906125/Can't-make-Found-New-Hardware-go-away-on-HP-Printer-750psc.html