Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 347
  • Last Modified:

Hp T45xi installation problems with docking station and Windows XP Professional

I have a client who wants to continue to use her(older) HP T45xi multifunction (printer/scanner/copier/fax) on her new Dell laptop running Windows XP Professional. She also has a docking station which has the parallel port for the printer.
I downloaded the software driver for the T45xi from the HP site and followed the installation instructions----with the exception of the ECP port enabled requirement, because the docking station has the port, not the laptop.
The printer installed and works, but with one annoyance: At power up, Windows XP starts the "Found new hardware" wizard for the printer every time and the HP Printer configuration software runs every time. Ideas about how to stop this?
I took the HP configuration software shortcut out of the startup folder for all users (per HP's technical support tip), but that, of course, doesn't affect the XP "Found new hardware" wizard.
0
dmdodge
Asked:
dmdodge
  • 3
  • 2
1 Solution
 
dmdodgeAuthor Commented:
Thanks for this. Looks like the Accepted Answer on the Experts Exchange post and your first supplied link  are the same solution. I'll try this on the client's system and let you know the outcome.
0
 
dmdodgeAuthor Commented:
Tried this, indeed found the "unknown device" under Imaging devices in Device Manager, disabled it  and still got "Found New Hardware " at boot up.
I decided to uninstall the printer completely and start from the beginning. This time during the install I paid excruciating attention and noted that the "Found new hardware" wizard during the installation ran 3 times--once for the printer, once for the scanner, once for the fax. On the initial installation I must have canceled one of the wizards inadvertantly which is why XP kept trying to finish the installation every time the machine booted up. So, I shot myself in the foot.
How do I close this?
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
nobusCommented:
you can ask for a refund of points, or distribute points to your liking :

http://www.experts-exchange.com/help.jsp#hs5
0
 
nobusCommented:
no problem
0
 
GranModCommented:
PAQ-ing the question and refunding 250 points

Thanks nobus !

GranMod
The Experts Exchange
Community Support Moderator of all Ages
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now