Server failed to authenticate the user caroot (EC=-1)

Hi,

Brightstor Arcserve Backup v 11.0 - W2K Server

When I try to open Backup Manager I receive the error message in the subject title. I have reset the password on the caroot account in ADUC but it still keeps coming up.
This started after the server was rebooted.

Appreciate any help.
Thanks in advance.
Sal.

saliyamAsked:
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Pete LongTechnical ConsultantCommented:
Start > run > Services.msc {enter}

Locate the Arcserve services > right click Each one > log on tab > change the password to the one you set in ADUC restart the services
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saliyamAuthor Commented:
Tried that - still no luck. The Arcserve services are running under the LocalSystem user account. Is the password for this account the same as the caroot account ?

Thanks .....
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Pete LongTechnical ConsultantCommented:
No - leave them under localsystem :)


Run through this

http:Q_20966385.html#10953570
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Pete LongTechnical ConsultantCommented:
ThanQ
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