Remote Desktop Cannot Connect To Windows Server 2003 After Server Reboot

Posted on 2006-04-14
Last Modified: 2008-03-17
The RD won't connect after the server got rebooted.  We just updated the server with security updates from MS yesterday...

The Terminal server service is started.
I have checked the remote setting in my computer's property is checked.
My user name is in the allowed user list.
The listening port did not change.
No error log in system.

It just happened after reboot.  Anything I missed checking?

This happened before.  we managed to make the RD work by calling the on site support person to log into the server physically/directly and then the RD will work after the support person logged in.  BUT it didn't work this time.
Question by:henrychang99
    LVL 48

    Expert Comment

    Hi henrychang99,

    windows firewall isnt enabled is it? no ther firewalls etc installed

    how is terminal services installed   admin or remote mode   do you have licensing set up

    LVL 51

    Accepted Solution

    Reboot one more time.  I had this happen to me after some patching a while back.

    If you still have problems let us know.
    LVL 20

    Expert Comment

    I did all the security updates from MS this week on some of my servers and didn't have any problems with RD...if that helps any.
    LVL 11

    Expert Comment

    Security updates can sometime turn on the windows firewall. As Jay Jay said turn of the firewall and see if you can term into it

    Author Comment

    I did not install this server, so I don't know what mode the Terminal Service is in installed.  Is there a way to check it?  

    The Terminal Server itself is not installed (checked from the control panel).

    The windows firewall is not running.  (When I try to check from the control panel, a message says some other app may be using NAT translate or some sort...)

    We are rebooting it again now.

    Author Comment

    The reboot worked.  We have no clue what went wrong with the first reboot.  

    Thanks guys.

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