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getting The bookmark is invalid errors in outlook after Exchange 2003 install into existing exchange 5.5 site

Posted on 2006-04-14
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I just installed Exchange 2003 into my Existing Exchange 5.5 site.  I still have 4 Exchange 5.5 servers.  I created some user accounts and mailboxes on Exchange 2003 from an NT4 Exchange server.  ADC replicated the accounts and mailboxes to AD and Exchange 5.5.  I tried to create an outlook profile for a user on Exchange 2003, but when I try to view the addressbook, I get the error "The bookmark is invalid".  It won't let me view the GAL or recipients.  I'm running the latest MDAC on Server 2003 Standard.  All updates are installed.

   Any ideas on how to resolve this?  

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Question by:MCPJoe
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Sembee earned 2000 total points
ID: 16458189
Have you changed one of your domain controllers recently? Try rebooting it/them.

Simon.
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by:MCPJoe
ID: 16458428
No, none of them have been changed.  One was turned off for some reason, I'm guessing power caused it to shut down, it only had the schema master role on it, the others were on another AD DC.  I have turned the other one back on, as the schema master was needed for Exchange install.  This is when I found out it was off.  But the other one has not have any changes or problems.  You think rebooting my DCs will fix this issue?

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by:Sembee
ID: 16460273
If you put the error message that you are getting in to either this site's search or Google, then you will see that the first thing suggested is to reboot the global catalogs.

Simon.
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by:MCPJoe
ID: 16461058
Is there a way to force the Microsoft Exchange System Attendant to use a different GC?  In the event logs its always using this one particular GC.  I have another it could try, but it never selects it.  Is there a way to force it to use a certain GC?  At least temporarily so I can get the offline address list generated?

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by:Sembee
ID: 16461228
It uses the first domain controller to respond. You can change it from Automatic to manual, then you should be able to set which DC it uses. Make sure that you choose a GC/DC.

Simon.
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by:MCPJoe
ID: 16461240
Thanks for all the help.  I finally resolved the two main issues I had.  Now I have another issue with sending mail to DLs from Exchange 2003 to Exchange 5.5 members.  But thats a separate thing and if I need help with that, I'll post another question.  Thanks again everyone.
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