mgooder
asked on
External Monitor, NC4200 Notebook & HP advanced dockingstation issues
The current setup is HP NC4200 notebook, HP advanced docking station, HP monitor stand & Planar PL1700 17" LCD. I have 4 users on identical setup.
My problem is when docking the notebook 90% of the time the desktop will not show up on the external monitor. I can't figure out why. Here is what I've done so far:
1. Change power settings so when user closes lid it does nothing
2. Went into HW profile and selected "This laptop is docked"
3. HP support just says press Function+F4. DRRRR thanks for nothing, but the notebook is in a monitor stand, theres no opening the lid.
So I'm out of options at this point that I can think of. Any other options or ideas would be greatly appreciated.
My problem is when docking the notebook 90% of the time the desktop will not show up on the external monitor. I can't figure out why. Here is what I've done so far:
1. Change power settings so when user closes lid it does nothing
2. Went into HW profile and selected "This laptop is docked"
3. HP support just says press Function+F4. DRRRR thanks for nothing, but the notebook is in a monitor stand, theres no opening the lid.
So I'm out of options at this point that I can think of. Any other options or ideas would be greatly appreciated.
Here's a possibility.
For lack of a better description I've had monitors that get 'stuck' if they are on with no signal for too long.
If the monitor is sitting there powered on when there is no laptop in the dock, then you put in a laptop, then it's possible the LCD has 'decided' there is no signal and it's not looking for one anymore.
The answer is to power cycle the LCD.
Revise your procedures to turn off the LCD when there's no laptop in the dock and turn it on after you put the laptop in.
.
For lack of a better description I've had monitors that get 'stuck' if they are on with no signal for too long.
If the monitor is sitting there powered on when there is no laptop in the dock, then you put in a laptop, then it's possible the LCD has 'decided' there is no signal and it's not looking for one anymore.
The answer is to power cycle the LCD.
Revise your procedures to turn off the LCD when there's no laptop in the dock and turn it on after you put the laptop in.
.
ASKER
I will look into both of these solutions when I can get a hold of a setup.
ASKER
I think I have the issue resolved. I downloaded the latest intel video drivers and so far so good. I haven't had anymore help calls on the issue 1 day later.
ASKER
UPDATE: Loading the newest drivers didn't resolve the problem.
It looks like everytime I dock the laptop, it loads 2 plug in play monitors (device manager), but when you undock it doesn't ever release. So when you redock it loads another 2 plug in play monitors. I'm wondering if this is causing the issue or not.
It looks like everytime I dock the laptop, it loads 2 plug in play monitors (device manager), but when you undock it doesn't ever release. So when you redock it loads another 2 plug in play monitors. I'm wondering if this is causing the issue or not.
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mgooder,
you could give this app a try and see if it does you justice?
http://www.realtimesoft.com/ultramon/download.asp
you could give this app a try and see if it does you justice?
http://www.realtimesoft.com/ultramon/download.asp
If that doesn't help, look for another video card driver.