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Notes vs Bluetooth problem - BTSTACK attempting to access my id file.

Whenever I install Notes on my laptop which also has Bluetooth I get this error popping up on each boot.

BTSTACK~1.exe
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The ID file being used is: C:\Documents and Settings\name\Local Settings\Application Data\Lotus\Notes\Data\name.id
Enter password (press the Esc key to abort):
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I am using Notes v6.0.4
I have a Zoom PCMCIA Bluetooth card.

This happens in reverse, if I install Notes then add my Bluetooth hardware the same happens.
I can stop the error with each boot simply by not auto loading BTSTACK ("C:\Program Files\Bluetooth Software\BTTray.exe") but that gets around a problem rather than fixing it, as it will come back the moment I need to use Bluetooth.

I have seen this problem mentioned elsewhere when Googling for a solution, but I have not found anyone who has identified a fix for this.

I am running XP Pro SP2.
Toshiba P20-801 laptop

This appears to be a known issue with Notes / Bluetooth - any ideas ?

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Martin Courtney
Asked:
Martin Courtney
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1 Solution
 
Sjef BosmanGroupware ConsultantCommented:
When you get the question to enter the password, what program is asking for it? Is it BTSTACK~1.EXE? That particular program seems to be very eager to log in into Notes, for whatever reason. Are other Notes-based application installed?

When you install Notes once again, try not to install NotesMinder.

Did you already try a different laptop?

And what link diod you find, 'cause I couldn't find a think that seems relevant. :-S
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Sjef BosmanGroupware ConsultantCommented:
And what model Zoom card exactly?
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Martin CourtneyTeaching AssistantAuthor Commented:
Yes - the program calling the ID file is BTSTACK~1.EXE
I only have Notes itself installed, nothing else.

I have not re-installed notes without Notes Minder, but this seems logical so I will try that.

I only have access to the one laptop though I have found this on previous builds.

The link I found on Google is here:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=770270

There is a possible clue here:
http://www.meer-net.com/forum/viewtopic.php?t=6&sid=5e2f7159036fe1f2d3d71fb07004dd7c

Will try again this evening and advise again
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HemanthaKumarCommented:
Try this workaround...

Goto Preferences of Notes and enable share password with add-ins (or something like that) . And enable single sign on (which will share windows password). By this whenever you logon , you are automatically logged on to notes and thus addin option will precen bttray to ask for password


~Hemanth
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Sjef BosmanGroupware ConsultantCommented:
Which is like: whenever the plumber or someone else you don't know knocks on your door, ask them to look under the doormat. Which might work... ;-)

I'm amazed that your BTSTACK product needs access to Notes, so I would never grant it access. There seems to be an issue with a file with a .id extension. Do you actually want to use Bluetooth comunication from Lotus Notes?
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Martin CourtneyTeaching AssistantAuthor Commented:
I was thinking the same myself.

I do not use any Bluetooth communication via Notes.

I have pulled the Bluetooth launcher from my startup folder but this is addressing the symptoms rather than the cause. What surprises me is that this is not documented anywhere.

I hardly use Bluetooth and this post was more of an attempt to get to the bottom of a nagging problem with running Notes and having Bluetooth installed.
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Sjef BosmanGroupware ConsultantCommented:
Maybe Bluetooth
- tries to open your default mail
- tries to get a COM-port reserved by Notes (preposterous suggestion, but anyway :$ )
- does something with a key that's not his
- has some other default action?

Someone should be zooming in to this problem right now ... ;)
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HemanthaKumarCommented:
What make is your laptop ? If it is Dell, then they have reported issue about this and a patch : http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R65891&formatcnt=1&libid=0&fileid=85699
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HemanthaKumarCommented:
Similarly look for the site of your laptop manufacturer
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Martin CourtneyTeaching AssistantAuthor Commented:
I agree - you are quite right.

I will zoom off to zoom.com - will navigate the brick wall.


Thanks anyway :-)

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Sjef BosmanGroupware ConsultantCommented:
Thanks :)

They had a solution for you?
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