Goldmine v6.7 License file issue


I have a small Goldmine Installation running off a Borland dBase.

On logging on one morning, the user was confronted with the "Welcome to Goldmine..." message asking for my registration/license details to be entered.

On further inspection, the license.dbf file was found to be truncated- when opened in notepad, all lines were missing except for the first. I therefore replaced the license file with a good version retrieved from a backup and the problem cleared up.

My main concern is not knowing how this happened- has anyone out there experienced a similar problem? What is the cause?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Corruption is cause by one of the following:
1. The database files were opened with a non-GoldMIne application.
2. Errors occurred on the machine during maintenance.
3. Bad hardware, especially a failing disk drive
4. Shutting down Windows unexpectedly.

Depending on your environment you should expect some sort of file corruption about once a year.  You can search the Goldmine newsgroups (e.g. and you'll see posts full of corruption issues.  I typically keep updated versions of the following files close at hand:
1. License.dbf
2. Flags.dbf.
3.  idapi32.cfg

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial

A few more words about corruption:
When I was a Goldmine consultant I recall making very frequent use of the two files at the URL--> The text in the URL may say something about cleaning up BLOBS; but the files are excellent at cleaning up all kinds of  dBase corruption issues.  At one point I even recall having to purchase a dBase fixer for a particular problem.    Goldmine has the following words to say about database corruption-->  

Generally with Goldmine, it's a good idea to always keep an extra copy of your LICENSE.DBF file.  Usually what I do is right click on the file and hit copy, then click on paste, this way I'll have an extra file that says "copy of License.dbf".  If the original ever gets screwed up, I rename that one to "License.dbf" then create another copy and I'm good to go.

Also may be a good idea to run a DB Maintainance on your files.  GM has a built in utility for running scheduled unattended DB Maintanance, and if you have one of the newer versions, it also has a utility to backup your DB, you should also do this on a regular basis as well.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Enterprise Software

From novice to tech pro — start learning today.