Link to home
Start Free TrialLog in
Avatar of rogerdankert
rogerdankert

asked on

Microsoft Office Apps "File open" continuous hourglass

When I am in any office 2003 application and try to either "File Open" or "File Save As", I get a continuous hourglass. How do I fix this? I am using XP. Thank you
Avatar of byundt
byundt
Flag of United States of America image

Hi rogerdankert,
This is not a common question, but it has been posted four times this weekend in one form or another. I am therefore suspecting that there is some new strain of malware or a product update that is causing the problem. I do not know what is going around that might cause the problem, but am hoping that you can discover it by a methodical troubleshooting approach.

Please try to identify when the problem started and what software or updates you might have installed just prior. Try going back in time to a previous Windows installation point.

Brad
ASKER CERTIFIED SOLUTION
Avatar of B-M-C
B-M-C

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial