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XP Bluescreen and mini dump analysis

Hi,

My XP laptop has begun restarting by itself quite often since some time. I disabled the Autorestart option in My Computer and it doesnt restart anymore but I started getting the Blue Screen.


Machine config:

Pentinum IV,2.00 GHz, 712 Mb RAM
WINDOWS XP PRO Version 2002, SP 2


The BlueScreen had the fwg in it:

A Problem has been detected adn blah blah blah.......

DRIVER_IRQL_NOT_LESS_OR_EQUAL

IF this is the first time ...........

Check to Make sure blah blah ....

Technical Information:

STOP: 0X000000D1(0X00000034,0X00000002,0X00000000,0XF7442AE9)

IDECHNDR.SYS - ADDRESS F744SAE9 base at F743E000, DATESTMP  3C152170

BEGIN DUMP OF PHYSICAL MEMORY

memory dump blah blah..........



                 I ran the dumpchk utility against the last miniDump and heres the output:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Program Files\Support Tools>dumpchk C:\WINDOWS\Minidump\Mini041606-08.dmp
Loading dump file C:\WINDOWS\Minidump\Mini041606-08.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion        0000000f
MinorVersion        00000a28
DirectoryTableBase  2e4ea000
PfnDataBase         81053000
PsLoadedModuleList  8055a420
PsActiveProcessHead 805604d8
MachineImageType    0000014c
NumberProcessors    00000001
BugCheckCode        100000d1
BugCheckParameter1  00000034
BugCheckParameter2  00000002
BugCheckParameter3  00000000
BugCheckParameter4  f7442ae9
PaeEnabled          00000000
KdDebuggerDataBlock 8054c060
MiniDumpFields      00000dff

TRIAGE_DUMP32:
ServicePackBuild      00000200
SizeOfDump            00010000
ValidOffset           0000fffc
ContextOffset         00000320
ExceptionOffset       000007d0
MmOffset              00001068
UnloadedDriversOffset 000010a0
PrcbOffset            00001878
ProcessOffset         000024c8
ThreadOffset          00002728
CallStackOffset       00002980
SizeOfCallStack       00000c08
DriverListOffset      00003818
DriverCount           00000096
StringPoolOffset      000064a0
StringPoolSize        000014c8
BrokenDriverOffset    00000000
TriageOptions         00000041
TopOfStack            ab9803f8
DebuggerDataOffset    00003588
DebuggerDataSize      00000290
DataBlocksOffset      00007968
DataBlocksCount       00000004


Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
Debug session time: Sun Apr 16 16:01:20 2006
System Uptime: 0 days 0:48:13
start    end        module name
804d7000 806eb100   nt             Checksum: 002198AF  Timestamp: Wed Mar 02 00:
59:37 2005 (42250FF9)

Unloaded modules:
ab45e000 ab488000   kmixer.sys    Timestamp: unavailable (00000000)
ab5c8000 ab5f2000   kmixer.sys    Timestamp: unavailable (00000000)
ab692000 ab6bc000   kmixer.sys    Timestamp: unavailable (00000000)
aed39000 aed4e000   dump_IdeChnD    Timestamp: unavailable (00000000)
ac0a9000 ac0d3000   kmixer.sys    Timestamp: unavailable (00000000)
f7ab6000 f7ab8000   splitter.sys    Timestamp: unavailable (00000000)
ac8da000 ac904000   kmixer.sys    Timestamp: unavailable (00000000)
f7b20000 f7b21000   drmkaud.sys    Timestamp: unavailable (00000000)
f765e000 f766b000   DMusic.sys    Timestamp: unavailable (00000000)
ac904000 ac927000   aec.sys     Timestamp: unavailable (00000000)
f763e000 f764c000   swmidi.sys    Timestamp: unavailable (00000000)
f7a94000 f7a96000   splitter.sys    Timestamp: unavailable (00000000)
ee660000 ee669000   processr.sys    Timestamp: unavailable (00000000)
ee7a3000 ee7a8000   Cdaudio.SYS    Timestamp: unavailable (00000000)
f0abe000 f0ac1000   Sfloppy.SYS    Timestamp: unavailable (00000000)

Finished dump check


Appreciate some help in resolving this...

thnx,

sg
0
sgaucho
Asked:
sgaucho
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1 Solution
 
venom96737Commented:
Microsoft explains this issue here http://support.microsoft.com/default.aspx?scid=kb;en-us;293077 so its saying its a driver issue.  From a look at your stop message it was a read operation that failed and a look at your minidump shows possible sound card driver try uninstalling and reinstalling see if that clears the problem.
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sgauchoAuthor Commented:
Hi,

Thanks for the prompt response. I had browsed this KB before but didnt find it very helpfull.

Accd to MS solution:

>>>>>  1.      Disable all third-party filter drivers, such as backup programs, virus scanning programs, and disk utilities.
Doesnt make a lot of sense to me...

>>>>>2.      Make sure that you are using hardware that appears on the Windows Hardware Compatibility List (HCL). To view the latest Windows HCL, visit the following Microsoft Web site: http://www.microsoft.com/hwdq/hcl/

All the hardware installed in this laptop are more than a year old !! It doesnt make sense uninstalling drivers since the laptop was functioning perfectly till a few weeks back. I am not even sure if I have all the drivers for the devices installed.



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venom96737Commented:
Well how bout any programs that you installed recently right before the problem started?
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venom96737Commented:
IDECHNDR.SYS is the IDE channel driver could be in the controller could be some software messing up there are a whole list of reason's this could be happening.
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sgauchoAuthor Commented:
Well, I did install a new software for my 3G PCMCIA card.  I can try uninstalling it.. But if I remember well, this problem had begun to occur before installing this software.

Isnt there any utility out there that can indicate where exactly the problem lies..

thnx
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venom96737Commented:
sorry to say sg no this is one of those hunt and find type of problems do you have intel application acclerator on your machine that has been known to cause this issue among other things.
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sgauchoAuthor Commented:
:( With so many windows tweaks out there, one would have thought there was something that cud deal with problems such as these..

yep.. I do have Intel appl acclerator installed.. Do I uninstall it !?

thnx
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CarlWarnerCommented:
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263/en-us
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venom96737Commented:
yes uninstall that i have seen that app do this many times uninstall it and clear out your virtual memory and it shuld be good to go.
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sgauchoAuthor Commented:
Ok..  uninstalled the accelerator.. how do I clear the Virtual memory ?

thnx
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sgauchoAuthor Commented:
ah got it.. but do I have to always clear the Virtual memory on shutdown and this just once will suffice.. ?

anything else I can do ?

thnx
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venom96737Commented:
ok goto start right click on my computer then click the advanced tab.  Then in the perfomance part click the settings box then goto advanced and where it says virtual memory click change.  remember the current setting then click the no paging file option and click ok then go back up and insert the old settings and click ok it will build new paging files from there as you work on the computer.
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venom96737Commented:
just once will do it
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venom96737Commented:
your problem should clear up now have you noticed the blue screen anymore take it through a couple of test try to get the error again.
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sgauchoAuthor Commented:
hi,

thanks for the suggestions.. I dont have laptop with me currently. as soon as I can test the machine, will update this thread..

Meanwhile, if theres anything more I can do other than the above, please do mention it..

TIA,
sg
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cpc2004Commented:
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cpc2004Commented:
Refer the following case and it is also related to software error at Intel Accelerator
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21761092.html
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sgauchoAuthor Commented:
hI,

The problem appears to have been resolved. Thanks everyone, especially venom96737..

Just one last doubt -  The Intel app accelerator is supposed to help improve system performance...Will uninstalling it cause any performance degrading ?

thnx
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venom96737Commented:
No shouldnt hurt you a bit in that aspect as long as your system is clean it should run great.
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