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Amending Monitoring Emails

Posted on 2006-04-16
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Last Modified: 2010-04-19
At the moment I'm receiving emails from "My Organisation <Administration@Domain>". How can I change the emails so that they come from "ServerName <Administrator@Domain>", bearing in-mind before I reinstalled SBS2003 this was already the case as I had not set my Organisation Name during SBS2003 installation.
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Question by:DReade83
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Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 16466328
This has been an issue for me for quite some time.  I receive 16 monitoring emails each morning at 6:00am and I wanted to change the "From" field to the opposite of what you are trying to do... since most all of the servers that I get reports from have the same name!  :-)

After fiddling around with this, I finally figured out where the "Display Name" came from!

Your Organization Name comes from a registry entry... if you've "Registered" your software during activation, then this registry entry gets filled in.  If you don't register your software, then this line remains blank and your emails will come from "ServerName <Administrator@Domain>" instead.

The registry key is:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RegisteredOrganization  (or if your version is UK English it might say "RegisteredOrganisation").  

Delete the Organization Name in this key and your reports will start coming from your ServerName instead.

Jeff
TechSoEasy
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by:DReade83
ID: 16466366
OK, I tried deleting the value and that didn't work, so now I've removed the entire "OrganisationName" key. Again, it doesn't work and emails are not coming from the server name. Do I need to reboot my server?
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by:DReade83
ID: 16466465
Well I need to reboot anyway after your answer to the slow shutdown, which by the way worked - thank you!

I've reinstalled the monitoring stats and I'm now receiving reports from the server name!!

Thanks Jeff. :-)
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by:Jeffrey Kane - TechSoEasy
ID: 16466467
Was the key really named "OrganisationName"??  Or "RegisteredOrginization"  because it's the Registered Organization name that makes the difference.  If there wasn't a key with that name you should add one to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer and put the name of your SERVER as the value.

Jeff
TechSoEasy
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by:DReade83
ID: 16466488
Sorry, it was "RegisteredOrganisation". I re-added the key with a blank value before the reboot.
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by:Jeffrey Kane - TechSoEasy
ID: 16469408
Great!  Glad it worked!

Jeff
TechSoEasy
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