[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Emails automatically going to the deleted folder

Posted on 2006-04-17
6
Medium Priority
?
171 Views
Last Modified: 2010-04-08
In the past few days some of my emails started going directly to the Deleted folder.  They are idenfied as SPAM, even though they are not.  Some of them are even in the Safe sender's list.  I looked through my settings but could not find what is controlling this.  I just want the emails to go the the Indox.
0
Comment
Question by:prservices
  • 3
4 Comments
 
LVL 97

Expert Comment

by:war1
ID: 16470101
Greetings, prservices !

Check if you have a mail rule set to move email to Deleted folder.

Check if you have Spam filter turn on too high.  Change the level of junk e-mail protection

   1. On the Tools menu, click Options.
   2. On the Preferences tab, under E-mail, click Junk E-mail.
   3. Reduce the protection level to the next lower one.


Best wishes!
0
 

Author Comment

by:prservices
ID: 16470196
This is already set to low and I have only 1 rule.   Can you think of anything else?
0
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 16470348
Check if an addin is interfering.  Did you install a recent addin or updated one?  Go to Tools > Options > Other > Advanced > Addin Manager or COMM Addin and disable addin in one at a time.

Make sure you have the latest update to Outlook. Outlook is up to service pack 2 and hotfixes.

Another possibility is that Spam filtering is corrupted.  Reinstall Outlook, which ever is easier.
0
 
LVL 97

Expert Comment

by:war1
ID: 16508596
prservices,

We have not heard from you in awhile. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
0

Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question