watchguard x500 default

Posted on 2006-04-17
Last Modified: 2013-11-16
For some reason I am unable to get back into my watchguard x500, For some reason the password is not working, is there a way to reset this box back to default , if so how ?  or is there a way to find out the password.  . help Please!~
Question by:focusen
    LVL 2

    Expert Comment

    follow these instructions to reset your firebox to default factory settings

    1 Disconnect the power supply.
    2 Hold down the Reset button on the front of the Firebox.
    3 Connect the power supply while you continue to hold down the
    Reset button.
    4 Continue to hold down the button until the yellow Attn light
    comes on and stays on. This shows you that the Edge has been
    successfully reset.
    LVL 2

    Accepted Solution

    im sorry, the instructions i gave you are for a different model

    you can reset your password by doing the following

    Resetting Firebox Passphrases
    WatchGuard recommends that you periodically change the Firebox
    passphrases for optimum security. To do this, you must
    have the current configuration passphrase. From Policy Manager:
    1 Open the configuration file running on the Firebox.
    For more information, see “Opening a configuration from the
    Firebox” on page 44.
    2 Select File => Save => To Firebox.

    3 Use the Firebox drop-down list to select a Firebox or enter
    the Firebox IP address. Enter the configuration passphrase.
    Click OK.
    The Firebox Flash Disk dialog box appears.

    4 Select the checkbox marked Save To Firebox and the radio
    button marked Save Configuration File and New Flash
    Image. Clear the checkbox marked Make Backup of
    Current Flash Image. Click Continue.

    5 Enter and confirm the new status (read-only) and
    configuration (read/write) passphrases. The status and
    configuration passphrases must be different from one
    another. Click OK.
    The new image, including the new passphrases, is saved to the
    Firebox, and the Firebox automatically restarts.
    LVL 2

    Expert Comment

    Method 3: Using the Reset Button
    Before you start, assign the IP address of your management station
    to be on the network. Do not use the address, which is being held by the Firebox as a
    default. The subnet is
    It is recommended that you give your computer’s default gateway
    an IP address of
    1 Disconnect the Firebox from the network.
    Start with the Firebox turned off. Hold down the Reset
    button on the back of the Firebox (for Firebox III) or the Up
    arrow (for Firebox X) and turn on the Firebox power switch.
    On a Firebox X, you can release the Up arrow when the LCD
    display shows “Booting SysB.”
    On a Firebox III, do not let go of the Reset button until you
    see this light sequence:
    External light on Triangle: Blinks
    Trusted => Optional traffic (Activity): Flashing lights
    Sys B: Flickering
    Armed: Steady
    2 Connect a crossover cable to the management station and
    into the Firebox trusted interface (labeled “1” on the
    Firebox X).
    3 Open a DOS prompt, and ping the Firebox with You should get a reply.
    4 In Policy Manager, select File => Open => Configuration
    File. Select the configuration file you want to load onto the
    Firebox and load it into Policy Manager.
    5 In Policy Manager, select File => Save => To Firebox. When
    you are asked for the IP address of the Firebox, use with wg as the passphrase.
    6 When the Firebox Flash Disk dialog box appears, click the
    button marked Save Configuration File and New Flash
    7 After the file has been restored on the Firebox, you will have
    to reassign the IP address of your management station such
    that it is on the same network as the trusted interface from
    Method 3: Using the Reset Button
    User Guide 355
    configuration file that you just used. This will enable you to
    reconnect to the Firebox.
    After the configuration has been uploaded and the Firebox has
    been rebooted, the Firebox X LCD panel displays this:
    Firebox X<model number>
    SysA - Armed
    On a Firebox III, the light sequence should look like this:
    Armed light: steady
    Sys A light: steady

    Author Comment

    So on the x500 if I get it to boot sys b what is the default username and password s?
    LVL 1

    Expert Comment

    old question, but I do not see a response.  "admin" does not work as a passphrase when trying to save the config using SysB

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