When attempting to view Public Folders in System Manager -ERROR An Existing Connection was forcibly closed

Posted on 2006-04-17
Last Modified: 2013-12-03
When we use system manager on our exchange 2003 server and attempt to expand the public or system folders, we get this error message:

An existing connection was forcibly closed by the remote host.
Facility: win32
ID no. C0072746
Exchange system manager


We recently brought this new exchange server online and began the prococess of moving all of the mail boxes to the new server from the old exchange server.  All public folders and mailboxes moved over without issue.  We also followed the procedures to remove the old exchange 2003 server from the group.  Our only problem is with the System manager on the new server and this error message. Other than that, it seems to be working fine.

We had SSL loaded on the IIS server, but have since removed it as part of the trouble shooting of this issue.  

We have a Blackberry server with Exchange System Manager on it and the BB server can view the Public folders without issue.

We have left the old exchange server online while we finish trouble shooting this.  
Question by:rwoock
    LVL 35

    Expert Comment

    Try checking the following article

    Troubleshooting Microsoft Exchange System Manager Public Folder Expansion Problems

    Author Comment

    I already reviewed these and checked several that might have applied with no success - ID no. C0072746 is not listed there.
    LVL 35

    Expert Comment


    Author Comment

    Already read all of those links perviously.  Final fix came from Microsoft (Paid support).  Re-applying Windows 2003 service pack 1 fixed it.

    Accepted Solution

    PAQed with points refunded (500)

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