Link to home
Start Free TrialLog in
Avatar of rwoock
rwoockFlag for United States of America

asked on

When attempting to view Public Folders in System Manager -ERROR An Existing Connection was forcibly closed

When we use system manager on our exchange 2003 server and attempt to expand the public or system folders, we get this error message:

An existing connection was forcibly closed by the remote host.
Facility: win32
ID no. C0072746
Exchange system manager

History:

We recently brought this new exchange server online and began the prococess of moving all of the mail boxes to the new server from the old exchange server.  All public folders and mailboxes moved over without issue.  We also followed the procedures to remove the old exchange 2003 server from the group.  Our only problem is with the System manager on the new server and this error message. Other than that, it seems to be working fine.

We had SSL loaded on the IIS server, but have since removed it as part of the trouble shooting of this issue.  

We have a Blackberry server with Exchange System Manager on it and the BB server can view the Public folders without issue.

We have left the old exchange server online while we finish trouble shooting this.  
Avatar of rakeshmiglani
rakeshmiglani
Flag of India image

Try checking the following article

Troubleshooting Microsoft Exchange System Manager Public Folder Expansion Problems
http://www.microsoft.com/technet/prodtechnol/exchange/2003/insider/publicfolders.mspx
Avatar of rwoock

ASKER

I already reviewed these and checked several that might have applied with no success - ID no. C0072746 is not listed there.
Avatar of rwoock

ASKER

Already read all of those links perviously.  Final fix came from Microsoft (Paid support).  Re-applying Windows 2003 service pack 1 fixed it.
ASKER CERTIFIED SOLUTION
Avatar of GranMod
GranMod

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial