One of our customer have a weird problem.
On a Win2000 station (virus / spyware free) , when the user left his outlook Express open for some hours, somes
of buttons in the toolbar disapear.
We format the pc, install the office & professional ERP soft and it's ok for a week..and last week
the customer phoned because the bug came back.
I don't understant why ...any idea who to fix it or why we have this bug.
I saw un EE answered question that spoke about the same problem but even if we fix or re-install IE6 & OE6, the problem is the same or come back the next business day.
Thanks for reading my poor english .
Bruno ( from france)
Here is the main caracteristics of the PC.
Win 2000 SP4
IE6 full updated
Viruscan Enterprise 4.X