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SMTP Inbound Timout Exchange 2003 - Small Business Server

Posted on 2006-04-18
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Last Modified: 2012-08-13
Config is:

SBS2003, single nic, behind a LINKSYS BEFSR41 V4 router doing PPoE to Qwest DSL.  The linksys is behind a Cisco 678 in bridge mode.

Some email is not being received by my SBS2003 server.  It is from a few specific domains that I've identified so far.  Mac.com.  hotmail.com.  msn.com.   Not all the hotmail/msn is timing out, only from certain servers.  All of the mac.com is timing out.  

My server doesn't spit back an NDR of any kind, but eventually the sending server reports back to the sender that it can't deliver, a 4.4.7 code similar to:

Action: failed
Status: 4.4.7
Remote-MTA: DNS; mail.domain.org
Diagnostic-Code: SMTP; 451 4.4.1 reply: read error from mail.domain.org.

I've searched extensively via google for topics like this and have found several, but none with a consistent solution.  I've tried many of them already, including:

- Changing MTU settings from 1492 to 1400.
- Changing NIC from auto-detect to 100 MBps Full Duplex.
- Updating firmware on LINKSYS router
- Changing timeout on SMTP virt to 5 mins from 10.

SMTPSVC log snippet:

2006-04-18 16:05:08 64.147.173.68 outbound3.groundspring.org SMTPSVC1 SERVER 192.168.1.20 0 EHLO - +outbound3.groundspring.org 250 0 222 31 0 SMTP - - - -
2006-04-18 16:05:08 64.147.173.68 outbound3.groundspring.org SMTPSVC1 SERVER 192.168.1.20 0 MAIL - +FROM:<owner.86441.72106395.109380936107483811-user1_domain.org@en.groundspring.org> 250 0 119 117 0 SMTP - - - -
2006-04-18 16:05:08 64.147.173.68 outbound3.groundspring.org SMTPSVC1 SERVER 192.168.1.20 0 RCPT - +TO:<user1@domain.org> 250 0 47 44 0 SMTP - - - -
2006-04-18 16:06:14 17.250.248.181 smtpout.mac.com SMTPSVC1 SERVER 192.168.1.20 0 EHLO - +smtpout.mac.com 250 0 223 20 0 SMTP - - - -
2006-04-18 16:06:14 17.250.248.181 smtpout.mac.com SMTPSVC1 SERVER 192.168.1.20 0 MAIL - +From:<> 250 0 27 22 0 SMTP - - - -
2006-04-18 16:06:14 17.250.248.181 smtpout.mac.com SMTPSVC1 SERVER 192.168.1.20 0 RCPT - +To:<MailTest@domain.org> 250 0 43 40 0 SMTP - - - -
2006-04-18 16:09:34 64.147.173.68 outbound3.groundspring.org SMTPSVC1 SERVER 192.168.1.20 0 TIMEOUT - outbound3.groundspring.org 121 1152226112 84 4 266109 SMTP - - - -
2006-04-18 16:09:34 64.147.173.68 outbound3.groundspring.org SMTPSVC1 SERVER 192.168.1.20 0 QUIT - outbound3.groundspring.org 240 266250 84 4 266125 SMTP - - - -
2006-04-18 16:11:04 17.250.248.181 smtpout.mac.com SMTPSVC1 SERVER 192.168.1.20 0 TIMEOUT - smtpout.mac.com 121 3052993041 84 4 290438 SMTP - - - -
2006-04-18 16:11:04 17.250.248.181 smtpout.mac.com SMTPSVC1 SERVER 192.168.1.20 0 QUIT - smtpout.mac.com 240 290610 84 4 290438 SMTP - - - -

The existing DSL connection is slated to be replaced with a fractional T1 at the end of April so I'm not eager to start replacing lots of hardware.   I'm contemplating adding a secondary MX entry on a 2K server that I control to act as a relay.

Any ideas of how to solve the problem as it exists?
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Comment
Question by:nummagumma2
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9 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 16480796
What have you got scanning the SMTP traffic?
Antivirus, antispam? Those are the common reasons for delivery failure.

Simon.
0
 
LVL 1

Author Comment

by:nummagumma2
ID: 16481956
SAV for MS Exchange.  SAV 10 on the server.  GFI Mail Essentials.

With every one of those services off the problem still happens.
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LVL 7

Expert Comment

by:mcsa_2003
ID: 16482263
Hi,

please make sure port 25 open
and do you have ISA?anty spam protector?


Regards

0
 
LVL 104

Expert Comment

by:Sembee
ID: 16482315
Disabling the product doesn't help if they are causing the problem. Due to the way that these products integrate in to the server, the only way to ensure they aren't interfering is to remove them.

Simon.
0
 
LVL 7

Expert Comment

by:mcsa_2003
ID: 16485260
Hi,
Also, test your domain here:
www.dnsreport.com 
+
Do a netstat on the server and see if it is in fact listening on port 25 or break out port query:

http://support.microsoft.com/default.aspx?kbid=310298 

Regards





0
 
LVL 1

Author Comment

by:nummagumma2
ID: 16528118
Replacing the linksys router with a new one (the one I replaced had been in service 2 months) solved the problem.
0
 
LVL 1

Author Comment

by:nummagumma2
ID: 16529455
mcsa2003, your comments didn't appear to apply since the vast majority of mail was flowing just fine.
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