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Cannot Print to a remote printer from the AIX OS

Hi,

I have set up a remote printer with a public IP address (64.xxx.xxx.xxx) that is on the lan side of a Netopia router.  I can print to this printer from the site which hosts the AIX box provided it is from a Windows Printer with the mfg's  driver installed, which is a Cognitive Advantage LX barcode printer.  The printer on the AIX box has been set up with the proper IP address, GW and it has a port of 9100.  Not sure what driver they are using but this printer is in use at the local lan site to print bar codes. This info was relayed to me, as I do not have access to the AIX box.  All windows print tests are successful to this printer. The local lan uses a private IP address.  Also the remote printer's IP address, GW and subnet mask are correct.

The local AIX host site has a PIX 501 installed and the IP address of the AIX system is exempted from NAT because remote users at the remote site use a vpn to access the business software. The IP address of the AIX is a 192.168.xxx.xxx) The PIX on the lan side basically allows all data out and high security resides on the WAN side.  It was set up using the wizards and I have experienced no problems with any other service which must go out of the PIX to the Internet or the remote site, other than the AIX printing to this printer.  I was told the queue does not empty on the AIX printer.  If there are other resoutions which would solve me problem I am open to them.

Thanks for all the assistance in solving this problem.
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dlo32
Asked:
dlo32
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1 Solution
 
gheistCommented:
AIX in addition to port 9100 pings printers, resolves tham in both directions and maybe SNMP-queries them too.
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dlo32Author Commented:
It's not a routing issue but a AIX setup issue I believe, I can ping and print from the AIX host site, and the gateway address is the same for the AIX, subnet OK etc.
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gheistCommented:
Did you adjust your DNS setup when moving AIX behind firewall ???
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dlo32Author Commented:
Hi Gheist are you referring to the DNS settins in the AIX box?  There are no DNS issues on the Windows OS systems.  Should the AIX DNS be directed to the Windows DNS box or the first forwarder on the WAN side?

Thanks
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gheistCommented:
This is not Windows area.
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dlo32Author Commented:
The 9100 port could be blocked by the firewall which I will check, but I am not sure why windows would allow printing through the 9100 port.  Since I don't have access to the AIX I cannot confirm the accuracy of the setup but the admin assures me he has set up the printing correctly with the printer listed in the etc/host file,
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gheistCommented:
> printer listed in the etc/host
Host itself should be listed too ....

i.e admin should do "hostname" followed by multiple "host" commands to ensure machine recognizes itself perfectly.
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gheistCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I will leave the following recommendation for this question in the Cleanup topic area:

accept gheist http:#16502461

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

gheist
EE Cleanup Volunteer
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