Exch 2k3, SP2
IIS 6 server hosting OWA
Sprint 6700 PDA
Single Exch2k3 server environment. I do not have a FE/BE configuration
I'm attempting to get the Direct Push syncronization offered by the Mobile 5.0 and the AUTD/MSFP (Always Up To Date)/(Microsoft Security Feature Pack) update given me by Sprint. I AM NOT USING ACTIVE SYNC on the desktop AT ALL.
Like others I plowed through all the blogs, bbs's and support sites for help. I followed the instruction at http://support.microsoft.com/default.aspx?scid=kb;en-us;817379
to the letter and was able to get over-the-air direct push syncronization working on my email account.
Now the problem. I did a hard reset of the PDA and went through the setup for the phones new owner. I get an 85010014 error on the PDA every time I try to sync.
I hard reset the PDA and selected a third users account. The sync worked fine.
I hard reset the PDA and selected a fourth users account. The sync worked fine.
I hard reset the PDA and selected the new owners account again. The sync fails with 85010014.
I intentionally entered the users password incorrectly and got an error telling me to enter the correct password.
I de-selected all folders except Calendar on the sync config screen. I still fails with 85010014.
I intentionally disable the new owners Mobile Access in his AD account and got an error saying the user was not authorized to syncronize.
It sure seems I have everything configured correctly as I have been able to sync with three users accounts. The PDA is obviously is communicating with the Exch server based on the three tests above. Nothing posts in the server event log when sync fails. I see activity in the IIS log but don't know how to decipher.
What the heck is going on? Your suggestions are eagerly awaited.