Help in configureing ISA firewall

We are using ISA firewalls in our company for internet access; by default audio websites and streaming audio have been blocked across the board.  We have a user who actually needs to not just access but the streaming audio but download the audio files.  I have it set that it can download the samples but doesn't allow streaming audio.  How can I configure just to allow this user that right?  I've been futzing around with the ISA management console but can't seem to find the specific settings; when I do get close I get error mesages.  I'm under a time window since the user needs the music for a workshop our company is doing.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Keith AlabasterEnterprise ArchitectCommented:
In the blocking rule, add the single user to the exceptions panel.
If you still have issues, create a new rule (above the blocking rule), that allows traffic for this user only.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
If you are really having trouble letting this streamed audio through and you trust the source you could open up all traffic to/from the specific IP (and to and from your user IP).

Not recommended for long term solution but may do you for your workshop..
Leon FesterSenior Solutions ArchitectCommented:
What keith_alabaster said, but rather just create the rule. It makes administration easier.
You can have further control over the access permissions by specifying the user(as mentioned above) or the machine name. You will have to create a new Computer in the toolbox and then specify the machine in the 'From' list.

Just make sure that this rule is higher than the default rule for your users.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software Firewalls

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.