Slide layout task pane blank in MS Powerpoint 2003

When inserting a new slide into a presentation the slide layout task pane is completely blank. I've tried uninstalling Office, deleting the users profile, swapping PCs and performing a full system restore.

Below is a screenshot of the issue.
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Hello Ascend-Admin,

maybe this is your problem too
Disappearing or blank thumbnails in task panes

or this could be a a resolution problem, did you try
1. change your graphics accelaration to a lower rate >
2. have an update for your graphic drivers

check this PAQ

hope this helps a bit

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Ascend-AdminAuthor Commented:
Thanks bruintje,

I turned down the hardware acceleration and it seems to have worked for now. I'll monitor the issue as other fixes I've tried worked temporarily only to have the problem reappear later.
that's good to hear :)
just leave it open for now and maybe someone else can add additional info
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Ascend-AdminAuthor Commented:
Issue came back again, it is the same one described in the first link you posted.

If I read that correctly MS has yet to come up with a fix for this?

I've updated the video driver and again the issue has  been resolved for the time being. If it reappears I'll continue to incrementally decrease the hardware acceleration.
well yes that's what i would try never seen this on my machines

that faq is maintained by MVP's, who as i assume, are more at the front of things then me
they're asking for feedback from people experiencing this problem so its still open
Ascend-AdminAuthor Commented:
It's back again, I updated the video driver and turned the h-ware acceleration as low as it will go, no luck either way.

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