NIS 2004 removed - still shows as present firewall in windows security center

I removed Norton Internet Security Professional 2004 from my machine - I did the add / remove and used the automated removal tool from symantec. All appears gone, but in windows security center NIS still shows as an active firewall. If I turn on MS firewall, it says I have 2 firewalls. I have seached the reg and can't resolve the issue. Ideas
pwkellyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rpggamergirlCommented:
Did you used this utility to remove it?
Norton AV hooks run deep in a computer.  If you uninstall Norton AV 2004 or 2005, use this utility to remove the remains.

SymNRT Cleanup Utility (nonav)
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004020314035036&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
0
rpggamergirlCommented:
Did you check to make sure Symantec did not leave any services behind?, but the SymNRT Cleanup tool take care of it if there is.

Go to START > RUN > type in
services.msc

In the next window, look on the right hand side for services related to Symantec:

 Symantec Event Manager (ccEvtMgr)
 Symantec Network Proxy
 Symantec Password Validation (ccPwdSvc)
 Symantec Settings Manager (ccSetMgr)
 Norton AntiVirus Auto Protect Service (navapsvc)
 SAVScan - Symantec Corporation
 ScriptBlocking Service (SBService)
 Symantec Network Drivers Service (SNDSrvc)
 SymWMI Service (SymWSC)

If you find any, double click on each and STOP the service
In the drop down menu, change the startup type to "Disabled"
0
pwkellyAuthor Commented:
yes I did run the tool and have been through the reg and services looks very clean
0
Firewall Management 201 with Professor Wool

In this whiteboard video, Professor Wool highlights the challenges, benefits and trade-offs of utilizing zero-touch automation for security policy change management. Watch and Learn!

rpggamergirlCommented:
Is Norton's folder still in your C:\Program Files folder? delete it if it's still there and run the tool again.
0
pwkellyAuthor Commented:
nope it's not there
0
Sam PanwarSr. Server AdministratorCommented:
Remove Norton and install a different antivirus program.

How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606 

Another way

ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe
#  Please download and save SymNRT.exe to your desktop.
# Close all programs and double click on the tool.
# Follow the on-screen instructions.
# Restart the computer if asked.
# Then delete the SymNRT.exe tool from your desktop.
# Open the Program Files folder on your local disk ( normally C: )
# Find and delete the following folders (if present):

    * Norton AntiVirus
    * Norton Internet Security
    * Norton SystemWorks
    * Norton Personal Firewall
0
pwkellyAuthor Commented:
did it - no help
0
GranModCommented:
PAQed with points refunded (250)

GranMod
Community Support Moderator
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software Firewalls

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.