PDF attachments in Outlook will not open from within Outlook.
Posted on 2006-04-19
PDF attachments in Outlook will not open from within Outlook. When I try to open the attachment, I get a message that says: Can't create file: Fax.pdf (note: this is the name of the attachment). Right click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder.
IF I copy the file to the desktop, I can open it without a problem.
I have tried the following: Check to see if the extension was associated properly. It was and will open other PDF's from the desktop.
Performed a repair on Acrobat Reader (version 7.0.7)
Ran scanpst.exe on the Outlook.pst file. (found errors and repaired)
According to the client, it was working last week so I did a system restore to beyond the point where the problem supposedly started.
None of these actions made any difference.
It seems to be a rights issue and when through and gave the user full control on all folders and subfolders in her Documents and Settings folder. She is also in the local administrators group.
Does anyone have a idea on what might be the cause of this problem?
Thanks in advance for the assistance.