While using MS Outlook 2000 SR1 with Windows 2000 SP4, I open a new mail, then I click the "clip" icon to insert an attachment. Nothing happens, it just sits there moving the hourglass.
It looks like it freezes doing something. So I would like to remove/reset Outlook settings. I have already deleted the OUTCMD.DAT file and it didn't help.
I think the Outlook is trying to open the last location used to insert an attachment, such as a network drive or cd rom.
If this is the case where in the registry can i find and delete such entry? Or maybe totally reset outlook?
I already unistalled the office 2k suite, rebooted and reinstalled office 2k and i have the same behavior.
It was not behaving like that a few days ago, but as usual, the end user does not know what she did and according to her, she did nothing.
Thanks for your help.