I am not sure if this is the right "Topic Area" for this question, but I'll start here. I live in the Phoenix AZ area, and I just installed a Qwest DSL line in my house last night (Qwest is the local phone company in the area). Qwest provides the DSL line, but apparently MSN is the ISP. I am not sure I fully understand this relationship, or why Qwest can't simply provide the DSL line AND be the ISP, but i'll leave it at that for the moment. My problem is, I don't want to use the new MSN email account that they gave me with my DSL service, and I would prefer to keep my 3rd party POP3 email account. I use this email as a POP3 account and use MS Outlook (not express) as my mail client. With my new DSL service, I can still receive email from my POP3 account, but sending mail through this account doesn't work. I have called Qwest tech support twice now, and they can't give me a valid SMTP server to send my email through. The first tech support person gave me some bogus web address to put in as my smtp server (http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata
). I have never heard of entering such an address in as a SMTP server, and I am sure this will not work. I called back a little later and spoke to another tech support person at Qwest, and they told me that there is no SMTP server that I can use.
Can anyone help me understand the problem here and let me know if there is any way for me to successfully send email via my 3rd party email in Outlook over this DSL line? The local Cable provider in my area provides high speed Internet service, and I know that they require you to use their SMTP server. I just don't know why the DSL side of things is different