Exchange 2003 - Outlook 2000 - We can we edit some emails and others cannot be edited in the body after email is received. Why is this?
I have a customer whose VP wants her to update information in the body of his email...type notes in certain fonts and sizes and color, but some emails she is not able to type anyting at all. All emails come from within the company.
We are aware that she can use the subject line, but this takes away functionality. She cannot change the font or color, etc. We are alos aware that seh can formward the emaiil to herself, modify and it is done.
What we do not know is why she is able to modify some, but not all emails. This is a stumper! :-)