Link to home
Start Free TrialLog in
Avatar of WilliamStack
WilliamStack

asked on

I cannot 'save as' or open files in Office 2003. This is a new problem today.

When I try to 'save as' or 'open' any file the system locks up and I have to 'end'. How do I fix this problem?
ASKER CERTIFIED SOLUTION
Avatar of byundt
byundt
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of WilliamStack
WilliamStack

ASKER

Thanks, you are a life saver.
WilliamStack,
Welcome to Experts-Exchange!

I see that this is your first question. So you may not be aware that you have one futher obligation--to close the question by accepting one Comment as the Answer and possibly one or more other Comments as Assisting to solving your problem. This process triggers the award of points to the people who helped you and also adds the question to Experts-Exchange's database of good answers.

To accept one Comment as Answer--just click on the Accept button to the right of that Comment. You will then be asked to award a grade for the quality of the answer. Unlike school, most questions on Experts-Exchange merit an "A" grade. The exceptions are those questions where you needed to do a significant amount of work to implement the answer, or where the experts weren't forthcoming with assistance despite your requests for additional help within the question.

If you want to split the points among more than one expert (perhaps on a future question), then you need to follow a different process. To start it, click the "Split Points" link at the top of the box for new comments. You may then choose one Comment as Answer (and assign a share of the total points for the question), and one or more other Comments as Assisting to the solution--once again using the buttons to the right of the comments. Make sure the total of points in the split matches the value of the original question.
Brad